Auto repair service near Barnhart, MO

Our car is two years old and had about 10,500 miles on it at the time this happened. Auffenberg Hyundai changed our oil and did not put oil in the car before letting my wife drive off. She drove 2 miles. She took the car back and they basically put oil in the car and rushed her out as to keep things quiet. After I got involved they wrote a letter stating Auffenberg will cover the engine to 100K miles but according to the warranty if I have a problem and have to take it someplace else it is not covered if it is deemed lack of oil is the cause. I asked them if they would do a complete engine tear down to inspect and they stated that if they did not find anything wrong they would charge me $2000. I then asked for a new engine. They said if they did that it would be a "Like Kind Quality" (LKQ) engine. I later found this meant it was going to come from a salvage yard. This is all for a problem they caused. And in the end we still had to pay for the oil change! Do not use their service department! Or for that matter buy a car from these people!

Our truck broke down last week and was put in this shop for an alternator. I was told they would consult with me before doing work on the truck. I called several times, ( a cell phone because the shop number is disconnected ) but my calls were ignored. After 5 days in the shop, I finally talked with someone who told me the work was done and the truck was running good. I picked the truck up, got on the highway to come home and broke down again. Surprisingly enough, my calls were ignored again when I tried calling the shop. I left a message and told them I needed them to return my call, that was yesterday afternoon and still no call. It costed an additional $75 to have the truck towed to my house in Shiloh. After it was towed to my home, we raised the hood to try to jump the battery. Noticed the alternator wasn't changed, but our new battery was replaced with an old one. I strongly suggest you find a different shop. This place is a rip off. We will be talking to an attorney about our experience.