Auto repair service near Ferguson, MO

Work done was excellent as always. However, the quote of $350 to change the ignition switch is way over the top. I changed it myself in less than a half hour in my driveway in the cold.

I bought a 2005 Jeep Grand Cherokee with a 5 year 100,000 "zero deductible" warranty. The Jeep has given me NOTHING BUT PROBLEMS, and I've spent almost $3,000.00 on the "zero deductible" warranty-- it's been in the shop nine times with transmission problems, leaks, torque converter issues, you name it. Look at the Better Business Bureau rating, it's an F (http://www.bbb.org/stlouis/business-reviews/auto-repair-and-service/metro-motors-in-o-fallon-mo-310286009). They do not check their vehicles before they sell them, and will not stand behind their product. When I contacted Zach Gary Edelen about the lemon he sold me, he told me to take it up with the warranty company, and there was nothing he could do. Wow, that is GREAT service!!! When I pressed him about the fact that we've sunk $2700 into a vehicle that STILL isn't running correctly, still leaking, still having electrical problems, his response? "Drive Ur car like a normal [person] and perhaps it'll last u a while. Nevermind the fact that u and Ur husband together are so fat you max out the payload for a jeep. No wonder Ur transmission went out. Ur just unrealistic in ur expectations. And like the rest of if life want something for nothing... Hope u choke on a chicken wing and die. Love always...G Ps... Last time I checked I was a car DEALER not a MANUFACTURER!" So rather than stand behind his product, or try to make a bad situation right, he insults my husband and myself, calls us fat, and wishes death upon us-- all because I had the nerve to complain! Now THAT'S someone you want to do business with! Just an addition to the review-- we drove from Bloomington not because this crappy Jeep was the "best deal," but because Mom & Dad pressured me into buying from a "family" member, because they thought it would benefit everyone. We've since learned our lesson, and no one from any of our families will be buying from them again. Oh yeah, everybody-- this guy is a "cousin" by the way-- so if he treats "FAMILY" this way

Great service! Friendly and FASTservice. Would highly recommend!

I want to thank everyone at North Belt automotive for doing a great job on my car. They were really fast and professional I brought my car into the shop at 4:40pm Friday(the shop closes at 5). They allowed me to wait inside with my toddler son until my ride came, which unfortunately was running late. They called me by 11:30 Saturday evening. If you needed anything done to your car I would definitely prefer this place!! -Arika Ellis

Our car is two years old and had about 10,500 miles on it at the time this happened. Auffenberg Hyundai changed our oil and did not put oil in the car before letting my wife drive off. She drove 2 miles. She took the car back and they basically put oil in the car and rushed her out as to keep things quiet. After I got involved they wrote a letter stating Auffenberg will cover the engine to 100K miles but according to the warranty if I have a problem and have to take it someplace else it is not covered if it is deemed lack of oil is the cause. I asked them if they would do a complete engine tear down to inspect and they stated that if they did not find anything wrong they would charge me $2000. I then asked for a new engine. They said if they did that it would be a "Like Kind Quality" (LKQ) engine. I later found this meant it was going to come from a salvage yard. This is all for a problem they caused. And in the end we still had to pay for the oil change! Do not use their service department! Or for that matter buy a car from these people!

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online.