Auto repair service near Lemay, MO

I have never been so insulted by a company. The man who handled my application and phone conversation was very rude and condescending. Here we are talking about my finances and as I explained to him that my bankruptcy was because of a business I closed due to the economy…he explained that “ he knows about business, he has been in business for 22 years….(WHAT selling cars?! WTF cares…I mean real bu siness)”. All excuses aside, I have a bankruptcy open. When he asked me about a down payment, I explained that if I had the cash …I wouldn’t try financing a car; I would go to craigslist and outright purchase a car and cut out the middleman prices. BOY he hit the roof….”well if you don’t trust us and would rather buy from a person…DO you buy furniture from individuals, or fruit he asks.” Fruit…really? No, I buy my fruit from a grocery store, and I purchased my furniture new, this is a used car… The man proceeded to tell me that “maybe that is why my business failed--- (why? Because of my reservations of salesmen?)…Really…I asked, “Why would you want to say that….” THIS man is EXACTLY why consumers would much rather go to the dentist, rather than buy a new car from a salesman. Rock on buddy….keep the reputation of car salesmen alive – of sneaky, greasy, greedy little salesmen-with your negative, condescending, ignorant attitude and your ill-chosen remarks. This salesman, owner, manager….WHOEVER…had no right to speak to me the way he did. He had no right to place judgment on neither my lifestyle nor my financial situations. He especially had no right to tell me why my business failed. He is a peon selling cars….I am an educated, well respected woman, and I will list my review of this poor dealership experience on EVERY local car review I can find. No consumer should be treated like I was by this idiot. And now I have a goal to let every consumer know exactly what a piece of …work this dealership represents. And next time your establishment decides that they want to

Hi-Tech Automotive Is a Cut above the Other Shops in Missouri! First Class Service Advisor Tony Took Care of My Son Matthew and My BMW like we were family! I was over 2500 miles away - But Tony Made sure to keep me up to date with everything We needed done. Hi Tech Will have us as a return customer - as well as letting our friends know - where the good guys that are honest and do what they say! Thank you to all who were involved! Especially you Tony!

Having bought a car from this location, was happy with the vehicle...however, upon trying to license the car, realized quickly that they failed to have me sign the proper paperwork for the title, which state police told me is illegal to sell a car without having this done. After weeks of calling, reporting to the circuit courts and BBB, I finally reached them (still, they never called, although claimed to). When finally resolving that issue, the DMV noticed that when they purchased the vehicle, it was signed by a different person than who originally bought it. A very helpful attendant at the Harvester, MO's DMV then called to try to resolve the issue with Mid Rivers directly and were told (by the owner/manager) Gary that it, and I quote was 'not their problem'. Buy from here at your own risk. Again, the car I purchased runs perfectly and no issues, but they do NOT care about their customers. They deserve zero stars AND in my belief, should be shut down.

AVOID AT ALL COST. If one star could be given it would. Repaired minivan, put in lesser aftermarket parts without asking or telling that non-original parts would be used. When part failed, wouldn't agree to either of the two reasonable restitutions offered and s basically told to get out of the shop. This same shop didn't repair a bolt in a tire that was brought in, and paid for to get repaired. When confronted, shop claimed it was a DIFFERENT bolt in the same tire that just happened to be in the same region and be the same size. This is also the same shop that told us we had a cracked oil pan, that never turned up again as an issue at this shop (despite never being fixed), never leaked oil and has not been found by two other shops.