Auto repair service near Saint Charles, MO

These guys rock! Took the time to explain my front end repair. Even took me to the vehicle to show me. I trust them completely. It feels good that I can take my vehicle to a place that's not out to take me.

Had a great car until I took it to Complete Auto Repair. After spending over $5,000 to have lots of work done, including replacing a bad hub, the car went in for a tuneup and a thermostat, for which Mr Kachkovsky informed me that the gaskets were bad and had to be replaced. This was the second time he hold me the gaskets needed to be replace. The car was not looked at till day two after the appointment. Told him not to repair the car, I would pick it up. Mr Kachkovsky told me the the tuneup (plugs, wires, etc) was completed and therefore he was paid for the services. The car was taken to a reputable dealership and the thermostat was repaired. NO problem with the gaskets. Six months later the car is running horribly. Took it to the dealer who told me needed a tuneup (plugs, wires) and that the hub that I paid Complete Auto Repair to replace had not been replaced and was still leaking. Apparently Complete Auto Repair was paid several thousand dollars to store my car on their lot since they did not do the repairs. The dealership did give me the parts that were not replace as Mr Kachkovsky had told me and was paid for. A refund of the funds that were paid for work that I can provide proof for that was not completed was requested. Mr Kachkovsky, by not acknowledging my letter for the request, has refused to refund the monies paid him. Tried to complain to both the ASA and the ASE, only to find out that the buesiness is NOT associated with either and is therefore falsely advertising association with them. My suggestion, DO NOT USE THIS REPAIR SHOP.

Re-Sold Car I Bought To Someone Else! I bought a car over the phone on Saturday morning because I live 30 miles away and I'd been to the dealership twice already. The salesman told me we had 'locked it down' and the car was mine and asked that I wait until Monday to pick it up so he could get the commission because he would be off work. I agreed to this and Monday morning came and I received a phone call from another salesman telling me they sold my car to someone else and I'm just out of luck. What a horrible experience from start to finish. I made 2 prior offers on this car at the dealership and both times I was walked out the door without even getting a counter offer. A few weeks later the car price was lowered on autotrader to only $500 more than my original offer. So I emailed them through autotrader reiterating my offer. A sales person called me and we closed the deal over the phone. For whatever reason their manager decided they don't want to sell the car for that much or to me and cancelled the order with me. I do not believe they really sold it because the car is still listed on autotrader for sale! This was a gift for my pregnant wife who is now very stressed out and upset for no reason. Buying a car is supposed to be a great experience and a happy time. These guys jerked me around then jerked the sale out from under me. Unacceptable guys, there is no excuse for this.

They topped off my anti freeze with the green stuff instead of the orange stuff.

Full service auto repair and quick lube.

Remembering back to the day Don opened. It is because of his great service that he has allowed his business to grow and become a pillar of the community. It is truly hard to find service shops like his that care about their work and stand by it without overcharging and finding things that don't really need "a fixin". I highly recommend Giannini's Auto Service for all your auto repairs and needs. Jim Privitor Kirkwood, MO

High quality auto repair in Kirkwood MO