Auto repair service near Bryson City, NC

Shop was unable to correctly diagnose a faulty water pump. Inability to diagnose the problem also lead to further mechanical damage on the car requiring additional repairs. Had to take my Honda to another shop to correctly diagnose and fix the problems. Customer service was mediocre to poor. Price was fair considering they charged the normal going rate for a diagnosis, only problem is they failed to accurately diagnose the problem. I do not recommend this shop.

With over 3 generations of family service and experience, The Ridgecrest Towing and Auto Family, formerly Ridgecrest Exxon, has been working diligently all these years to serve you! Our highly experienced drivers are North American Towing Academy Certified and offer all light and medium duty 24 Hour Towing & Roadside Assistance Services. As members of Towing & Recovery Professionals of NC, we work with most major motorclubs including AAA and Allstate Motorclub. Our Light Service vehicles offer tire changes, lock-out services, fuel delivery, battery boost services and AAA approved battery service. Ridgecrest Towing & Auto is also bonded and insured for all voluntary repossession services and private property impounds upon your request (Must have authorized agent present on site prior to removal.) Nestled in the Smoky Mountains of Franklin, NC our AAA approved repair facility offers more than you bargained for! Our ASE Certified Mechanics are exceptionally skilled in all services including 24 Hour Full Mobile Mechanic Services, Motor/ Transmission work and Alignments. Our Tire Repair Shop focuses on keeping your cost low and the quality of your tires high! Beat the rusties! Do you find your vehicle rusting due to weather conditions? Ridgecrest Towing & Auto is the only Rust Check Dealer in North Carolina to fix your rusty needs. Time tested and proven since 1973, check out our link to learn more on what Rust Check has to offer your vehicle. Ridgecrest Towing & Auto also offers a convenience store including a wide variety of drinks and snacks, cable television and clean restrooms for your comfort while you wait on your repair. Remember all work and new parts are GUARANTEED for 12 months/ 12,000 miles! Call Ridgecrest Towing & Auto Services today for the best quality of service in town! We promise we won't let you down.

Napa AutoCare Center, Re-certified ASE Master technician, ASE Certified Advanced Level Specialist (L1)

They really treat you like family!!! Fair and honest. Went out of their way to help us by providing roadside assistance and trying to get us on our way. They even let us hookup to water and power and stay in the RV at their shop while they made the repairs (and fed us supper). After we were on the road and had more mechanical breakdowns, they coached us via phone until we made it to our destination. I highly recommend this family owned business. They took a true interest in our safety and travel plans. Thank you so much to all the staff at Vickers!!