Auto repair service near Clayton, NC

The service department at Hendrick Pre-Owned in Cary is TERRIBLE. I purchased my car there less than a year ago and have been to the service department 3-4 times so far, after purchasing the oil change package with the purchase of my car. Oil changes have taken 2+ hours, the first time I was there they could not rotate my tires because they didn't have the key to unlock them -- something that they said they would need to get from the Hyundai dealer about a block away. Phone calls go unreturned; every time I've had to call to schedule a service it takes a minimum of 2-3 calls before anyone returns my call. I did finally start scheduling oil changes through the web site. For several defects and manufacturer recalls (under warranty) the service manager (who knew exactly what the issues were) passed me off to the service lane manager for scheduling an appointment. When I was finally able to get in for that appointment, I was told that I had to take my vehicle to the Hyundai dealership. They didn't offer to drive it to the dealership for me (again, a block away) or offer anything beyond a "really sorry." If I had to purchase another vehicle I would NOT go to Hendrick Pre-Owned JUST because of their service department! And, everytime I've been there I've heard other people complaining about similar issues -- taking too much time, confusion over scheduling, etc.

Being able to control your vehicle in a hazardous situation is extremely important to you and the people/ property around you. NC Complete Auto Care is all about customer safety first. At NC Complete Auto Care our highly trained, ASE Certified Technicians are committed serving your needs from everyday maintenance and oil changes to quickly and accurately diagnosing, repairing and improving performance of your car. Maintenance of your vehicle is crucial to prolonging the life of your automobile. We can help performing regularly scheduled manufacturer recommended controls and changes to improve the performance of your car. WE REBUILD TRANSMISSIONS

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

The Manager was nice and to the point. My truck was fixed in a couple days and it runs great!!!

They fixed what 2 other shops couldn’t. Awesome!

SL500 2003. Battery light visit repair shop was on and after buying new batteries and a new voltage regulator the light was still on. It took a few days but the issue was diagnosed as a bad battery voltage regulator in the trunk. Car is running like a champ again.

A Christian based family business is what they advertise. "We're honest and will tell you all we know about a car" Drove 3hrs one way on an all cash deal only to find the vehicle they were so honest about did not have a title. They actually wanted me to pay them, drive the vehicle across state lines only on a promise that when they get the title they will mail it. Also never mentioned the fact the tires were so dry rotted it had cracks in the side walls more than 2" long. I was very disappointed by this honest Christian family.