Auto repair service near Dallas, NC

Stay away from this place, the owner doesn't value customers! A/C condenser was replaced in this shop, for some reason too much refrigerant was added to the system and it stopped cooling the next day. The owned looked at the issue himself and offered me to buy a new condenser and start everything from the beginning. I went to the other place to check for the issue and they told me that the condenser is fine but the system is over charged and refilled the system. The owner of Gold Hill Automotive didn't want to recognize his mistake and refused to compensate even a part of expenses I had to fix the issue. According to him the refill of the system including a refrigerant was done for free so there is nothing to compensate! Be careful how a bill is written, don't trust this guy and stay away from this place!

Terrible place! DO NOT WASTE YOUR MONEY HERE!!!!! Got a car there four months ago for $4200, the owner promised a good car. It left us on the side of the road multiple times. The car completely tore apart. The computer is messed up. Windows won't work. Water leaking in floorboard. The car didn't even have the right size of tires. The first time the car left us on the side of the road is because the tire blew out. We went to the trunk to get the "brand new" looking spare tire. The spare tire was all shined up and looking pretty. Took the tire out of trunk and underneath we found that the spare tire was blown out. The check engine light came on the day after I wasted my money to this business. This place is a joke.

The salesman (Don McGee of Trading Post in Conover, North Carolina) told us we were purchasing a 3rd party warranty and upped our price by $2000 "for the warranty" but no warranty was every purchased. When I first made my purchase in November of 2014, my wife and I walked out considering this one of the easiest and most efficient car buying experiences of our lives. We traded in our minivan for full value and upgraded to a nice SUV. We settled on a price in the $11,000 range and Don McGee shook my hand and went to find out about lending options. Then, after discussing it with my wife, we requested an additional warranty. Don tried really hard to talk us out of it, not sure why. But, since we were spending so much to begin with, we really wanted to have the peace of mind of a warranty. So, Don agreed to a 3-year, 50,000 mile warranty through their 3rd party warranty company (AUL) and tacked on an additional $2000 to the sale price as a result. We signed all the paperwork where Don told us to sign and drove away in our new SUV. Per Don, the warranty people would mail us the details of the warranty within a few weeks. Over the next three months, we called several times because we hadn't received the warranty information and Don assured us "I'll get right on that" and that the paperwork would be on the way. Last week, a noticed a leak under the hood so we called Don again. Suddenly, his manager calls us back stating, "you didn't purchase a warranty, you signed paperwork saying there was no warranty, and you're out of luck." He said the best he could do is "write Don up" which, since Don weasled and extra $2000 out of us for absolutely nothing, is not going to amount to much I'm sure. So, the experience was great right up until we realized they are lying, stealing snakes that have no qualms about taking $2000 out of your pocket.

These guys are total crooks. Ripped me off big time. Sold me a car at $1500 over Kelly blue book value that broke down after 200 miles. I wouldn't buy shoes from these guys if I had to walk on broken glass everyday.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.