Auto repair service near Kinston, NC

Pretty good dealership, laid back environment with professional salesman. Would buy another vehicle from this dealership. Small town dealership but great service on my purchase.

As you can tell from the headline, I consider my car my baby. It is an old girl, but I love it. My 2001 Chevy Malibu just wasn't running right. She was really showing her age. I took it a few places in Goldsboro, but no one could seem to figure out what was wrong. Either that or they didn't want to mess with it. I saw a flyer for AutoStar and decided to take one last shot before I had to bite the bullet and trade her in. I'm really glad I did because the people at AutoStar were great! Apparently I had some sort of electrical issue that was causing all the problems. Jesse checked it out for me and gave me an estimate the same afternoon. Not only were they able to keep me in my car, but they didn't break the bank either! Go see them today! I'm will not be going anywhere else for any of my car needs!

cashier has nasty attitude and uses nasty language when working.I have no idea why shortstop keeps this person employed there but she needs to go.Shes always whining and complaining about her job.If she isnt happy to be employed. I know she isnt working.She gives shortstop a very bad name.And she needs to be ushered out the door.

It took 9 days to do a 4 hr job. He never kept me abreast about my car. I had to keep checking with him. I drove by the shop on a day it was supposed to be closed (Saturday) and noticed someone working on my car. The person working on it was a mechanic who no longer worked there. On Monday I spoke to the owner, and was informed that my vehicle is fixed except the check engine light is on. He stated that he would diagnose it and get back to me...he never did. I again went to his shop days later to see that my car was still parked in the bay after ours. The next days it was parked behind his shop fenced in. I decided that I was going to get my car so I went back on that Friday. After hiding and speaking to someone on his cell phone he decided to offer mey car. After paying, he wanted to point out my air intake as if it had anything to do with the job he did. After 1.5 hrs, the check engine light came on giving me 2 new codes. Prior to this establishment touching my car I had no such issues. Beware! Shady!

Unless buy here pay here is your only option available, I would avoid this place at all costs. Purchased an 04 Acura TL from them and transmission blew in the beginning of 7th month. Called to see if they would help and was lied to by Margaret who stated they would go 50/50 with me. They had the car for almost two months with me paying $32/ day rental car($1600) and would never respond and always give a reason why someone couldnt speak with me. Then denied saying theyd go half with me and said that the half of repair would go on the end of loan. Finally upon picking the car up they denied even saying that and made me sign another loan, subsequently raising my payments $100 a month. IT GETS WORSE, 30 mins after picking it up the dash board lights up like a Christmas Tree. ABS, CHECK ENGINE< VSA< "!" all lights pop up. Send an e-mail and no response again. AVOID AT ALL COSTS.I have never been behind on any payments and am a very reasonable person.