Auto repair service near Lexington, NC

From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.

I purchased a Jinlun Ninja 250cc street bike from this company. The first problem was with the title. The original sales slip had a VIN on it that was different than the bike we actually picked up. After ordering a new title, it had too many digits, and I couldn't register the bike. I called them and they had to order yet another title. When the title issue was finally squared away, we noticed that the brand new battery was dead. We called them, and they mailed a shipping label to return the old battery, although I had to argue with them to get them to cooperate. While waiting for the replacement battery, we purchased a brand new battery from Batteries Plus. After starting the bike, it "freaked out" and started jerking and almost threw my son off of it. It switched into 1st gear without anyone even shifting the gears. The back wheel kept spinning and the entire bike kept jerking. We called the store and they just kept giving us the run around. We live in Wake Forest, NC and purchased this bike from Winston Salem, NC and the last thing we want to do is drive back and forth for this "brand new" bike. We finally found another shop here locally that was familiar with this company, and they didn't have very nice things to say about the company or the bikes they sale. Instead of driving back and forth to Winston Salem, we will just pay someone here locally to fix the bike. I will NOT do business with this company again. I understand that things break, but we purchased this bike 2 weeks ago, and haven't received any service from it because of all the problems. This is crazy. After the bike had what appeared to be a seizure, gas started pouring out of the bike, and it killed the brand new battery. The owner also told me at the time of purchase that he would make serving the bike easy so that we don't have to travel back and forth, but that was just a lie. I don't like it when people lie to get my money, and then just turn their back on me. RK

Piedmont Cycles in Winston DOES NOT stand behind their work. They dented my front fender, over tighten my speaker screws that poked through my inner fairing and DID NOT put my fairing on correctly. I had to take it to Smokin HD to fix and after $415 the fairing was right. JJ DID NOT honor the poor work coming out of his shop and I had to eat the money. DO NOT USE PIEDMONT CYCLE!!