Auto repair service near Lillington, NC

Visited for car annual inspection and tire rotation, they did it quickly and examine my car steering lean issue according to my description, no issues were found with steering, but when I drive the car back home, the problem seems to be disappeared after tire rotation. Fantastic job done, guys! They really know cars! Will definitely come back later.

Went for an oil change, they claimed my Power Steering fluid was leaking and needed a 325 dollar repair. I had it checked out at my own mechanic and he said there was no leak and that someone poured some type of fluid on the pipe to probably make it look wet. 0$ repair needed. Escaped another lying mechanic shop trying to take advantage of people. WIll never go back there.

The service department at Hendrick Pre-Owned in Cary is TERRIBLE. I purchased my car there less than a year ago and have been to the service department 3-4 times so far, after purchasing the oil change package with the purchase of my car. Oil changes have taken 2+ hours, the first time I was there they could not rotate my tires because they didn't have the key to unlock them -- something that they said they would need to get from the Hyundai dealer about a block away. Phone calls go unreturned; every time I've had to call to schedule a service it takes a minimum of 2-3 calls before anyone returns my call. I did finally start scheduling oil changes through the web site. For several defects and manufacturer recalls (under warranty) the service manager (who knew exactly what the issues were) passed me off to the service lane manager for scheduling an appointment. When I was finally able to get in for that appointment, I was told that I had to take my vehicle to the Hyundai dealership. They didn't offer to drive it to the dealership for me (again, a block away) or offer anything beyond a "really sorry." If I had to purchase another vehicle I would NOT go to Hendrick Pre-Owned JUST because of their service department! And, everytime I've been there I've heard other people complaining about similar issues -- taking too much time, confusion over scheduling, etc.

I took my Highlander to a local mechanic and they told me it needed a new motor. Phil told me it just needed a valve cover. I was very happy to pay $1000 instead of $7000. Fast forward a few months and our truck started misfiring. Local mechanic once again said it needed a new motor and Phil told me that I should have brought it to him to begin with. Well, I got it towed there and the next day he tells me it definitely needs a new motor. I was upset, but these things happen. I go to pick the thing up and he charges me $190 for the troubleshooting.... I really didn't know what to say. You would think that after charging me $1000 for a job that was pointless that he wouldn't pour salt on the wound and charge me for something I was told needed done in the first place. Ridiculous. Don't take your business here!!!

Being able to control your vehicle in a hazardous situation is extremely important to you and the people/ property around you. NC Complete Auto Care is all about customer safety first. At NC Complete Auto Care our highly trained, ASE Certified Technicians are committed serving your needs from everyday maintenance and oil changes to quickly and accurately diagnosing, repairing and improving performance of your car. Maintenance of your vehicle is crucial to prolonging the life of your automobile. We can help performing regularly scheduled manufacturer recommended controls and changes to improve the performance of your car. WE REBUILD TRANSMISSIONS

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Our daughter is a student at NCSU and her car would not start ... We thought we would try a mobile mechanic instead of dealing with towing and repair at dealer. My daughter said they were extremely nice and replaced starter for less than estimate. Would highly recommend !!

Do not buy a car from these people! They are the worst! I have been dealing with these people since Memorial Day weekend! They do not have clean cars on the lot. They only clean them before they are about to sell them, and even then they will give you the car and tell you to come back tomorrow for detailing. They also promise to get the car into the shop to get repairs done that they PROMISED to have done. (Once they got the check from the bank in the mail of course) It's almost time for my first payment but you know what I keep hearing about getting the car repaired? Tomorrow, we can get it in tomorrow. I'm driving around with a MAJOR oil leak that they have put into the shop on 3 separate occasions to have fixed. They even took it to the shop next door to have someone look at it to tell them exactly where the leak was at so the other shop would know right where to look! Then they told me the shop won't be able to get me in until Monday. Guess what, it's Friday they have made no attempt to get the car in the shop to get the oil leak fixed as well as do other repairs on the car that needs to be done so that it is a SAFE vehicle to drive. Through the 3 months we've been dealing with these slack tailed heartless rip off car dealers I met many other people that were having the same difficulties. One of which even gave them over $13,000 that started having electrical problems. Auto Drive was unable to give them their money back but they would be willing to help them get into another (much cheaper) vehicle. Auto Drive LLC is not the type of company that cares about it's customers. They are the type of company that takes advantage of people that are unable to get financing at reputable dealers. I know I'm not the only one that has had issues with this car place. They took what was supposed to be a fun filled car buying experience into a nightmare.