Auto repair service near Bound Brook, NJ

This is the best mechanic shop I have been to. They are kind, helpful, and reasonable. They always try to fit me in for last minute oil changes and honor my coupons even when I forget to bring them. What you see is what you get, I love that.

This place was great. The guy who runs it might be the nicest "car guy" I've ever met. They drove me home and called me with what they found. Carl went over everything and when I asked a question he was so polite and patient. They even picked me up after the work was done. I can't say enough about Carl or the work they did. My car runs great now and I am going there for everything from now on. They do everything. It's awesome.

No stars...if possible I'd give negative ranking. I left my car because I had problem with my tire. After a while, I received call from them and they told me on the phone that tire has a valve leakage and repair cost will be $12.99 plus labor. The person mentioned that my backlight is also gone and the filter needs to be replaced for which I specifically mentioned that I'll take a look once I'm there. When I reached there, they charged me for both tire and backlight which I didn't ask for and when I reminded that I never agreed to fix the backlight - he started shouting, used curse words and was almost on the verge of making racist remarks. I just don't understand how can such a person run any business. Anyways, I'm done with this store forever.

We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.