Auto repair service near Brooklawn, NJ

1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 after I called day before. Never called us to p/u. Temp exp. Finally got today 4/15. 2) Truck barely made it home. Checked + "new" spark plugs he said he did were each completely burnt out! Called next day to report prob + ask further questions to trouble shoot but he was short + rude! 3) He omitted a HUGE issue until after docs done + we were leaving parking lot! Informed that PCM was replaced. Only later did we find out that he took a new + correct PCM out + replaced w/junkyard. Also never had it calibrated! Tried 3 companies for keys to be made + no one could do it + still charged us. Had to buy correct PCM. Company told us a PCM had recently been bought. Tried again but now truck wont even start because antitheft blocks recalib! Had to have it towed to a Ford dealer. 3) We had test drove truck. Knew it had exhaust leak+ABS light on. Something popped! coming home + it stuck in low gear. Had it towed to Ford where it has been ever since to this day. They only finally were able & nearing $1,500 later to get it started last week! Now we have to fix everything else they found wrong. Turning into a $ pit. I know I’m forgetting other issues to mention. We have been so stressed! 4) Went to pick up plates today + expressed how dissatisfied we of having been screwed over with this truck. Showed the spark plugs. Reminded them that no one even called us for the plates. Told him about having omitted PCM situation until after we signed the docs. This being the entire damn problem for this month + half! He just simply said “Thanks I know now for next time. Have a good weekend”. Did not even have courtesy to apologize! Really? Grow a set! Not even once...did a simple "I'm sorry this happened" come out of his mouth or other 2 men in office! He even handed me someone else’s plates! POOR customer service. Cannot be trusted! Don’t waste your time or $ at this SHAM SHACK! They should be ashamed!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

This dealer is of the same ownership of the people fined several hundred thousand dollars by Attorney General Tom Corbett for defrauding people at their Kia dealership in Coatesville Pennsylvania. The infamous Oleg and Angela Shtutman. Lots of different business names but the same people behind it. Cars are unimpressive. I would not buy here knowing their poor reputation. Do your homework and dont be taken for a ride.

J&G Motors should be your first stop when you need automotive maintenance or service, or when you're in the market for a used car. Call to make an appointment if you need some work done, or just stop by to check out our regularly updated inventory of quality pre-owned vehicles!

1

Jay goes above and beyond to make sure my car is right with quality care. He finds problems that my previous mechanic doesn't to improve longevity of the car with affordable prices. My father in law recommended Jay and he and his company have my 100% trust. He saved me when I attempted to have my car inspected at a popular franchise near my work, and fixed their mess. He earned my loyalty and respect from day one

Could Not Be Happier I want to send a big thank you for replacing my transmission especially with the time constraint I was in. It runs smoother than ever and sounds great.

Always up front with cost, helpful, female friendly, all around good people to work with Nicole Krippel

everybody who works there our very nice most of all they don't rip you off and they do a great job and fast on your car I will never go anywhere but to 11th street auto thank you guys

I want to say first this Shop was so friendly and helpful. I had got in car accident on Sunday. Called them Monday morning and my guy who I deal with, was out sick, so the Girl at the front desk, Cat got my car over to their shop right away! I even had the wrong phone number! I call the fax machine & Cat knew to call me back... Anyway, the whole experience was seamless, professional, and easy! They even dealt with my insurance company! I will recommend this Hart's Auto Carriage to everyone I know for sure. Go here you will be very Happy! Mrs. Liu

Having bought a used 1994 Honda Accord with 89,000 miles on it in 2010, it was time to do the basic maintenance on the car which the original owner had deferred. Carlos replaced the valve cover gasket, among other things which needed to be done. One of the spark plug o-rings inside did not seat properly when the cover was put back on. I took it back to Overseas and the problem was quickly remedied, then and there, same day, within an hour. This is why I do not mind paying just a little bit more. On bigger jobs like timing belts (which on this car get done every 90,000 miles and its also recommended to change the water pump which you have to go through to get to the timing belt) the extra $40 you will pay Carlos is well worth the piece of mind that the job will be done right, and that if there are any problems, it will be taken care of. My father takes his cars there, I take my car there. Dad is super anal about his vehicles. If its exceptional for him, its more then good enough for me. I went someplace else ONCE after moving back to Philly from my trusted Florida mechanic. Never again. Carlos and his mechanics are so thorough, they know more then the folks at the Acura dealership about these cars. You can't go wrong and can trust Overseas.