Auto repair service near Clementon, NJ

You know how this story ends, right? We bought a 2004 Cadillac SRX (a real beauty), 108,000 miles, paid cash and in full $11,995. A week later, brought it back b/c the engine was "noisy"; they kept it 2 days and returned it stating they didn't hear any "noise" and "maybe it's the transmission". We asked them to repair this under the 3 mo/3,000 warranty. They said it "had to breakdown first." Wow. Six-months later, THE ENGINE DIED. We called NATIONAL AUTO SALES to address this issue. We were told they were busy with customers, but what did we want from them. We told them we wanted them to remember we were once "customers" and to pay to replace the engine. They offered to do this "at cost"; we agreed that sounded good, but wanted OUR mechanic to install a QUALITY engine, given the circumstances. We asked for his name; he said "Mike"...we asked for his last name; he said "Just Mike". Now, we have not heard from "Just Mike" to make good on his offer. We are, however, going to pay to have a quality engine installed AND Carchex will put a 5yr/100,000 warranty on it. Total costs, which will become DAMAGES that we WILL seek to recover: minus $11,995 for a car with a DEAD ENGINE $4,250 for a quality engine installed, $2,875 for an extended warranty=$7,125. Expensive lesson... I AM NOT ALONE--OTHERS HAVE BEEN RIPPED OFF BY NATIONAL AUTO SALES...IN THE SAME WAY. Buy the car, drive it a few months, and the ENGINE DIES. Don't become a victim. If you've already fallen victim to the fine snakes and bottom-feeders at NATIONAL AUTO SALES, please email me at JustMike5000@yahoo.com OR Facebook your story (pictures encouraged) by looking up and friending juste mike. Edit Your Review

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.