Auto repair service near Colonia, NJ

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

I recently purchased a 2000 Jeep Wrangler from Grand Motor Sales, After driving for less then 3 months it started setting a code p303 which should have been an easy fix,but someone put radiator seal into the engine causing the cyl 3 coolant ports to plug solid. This also caused a coolant leak into chamber 3 which set the code for misfire. I would not recomend anyone purchase anything from the used car dealer. I was told by the sales person/owner that this vehical was his brothers. The only reason anyone would add radiator seal to a vehicle is to hid a problem!

Worst dealership in Paterson NJ....the owner and his son are lairs, unprofessional and racist. You can not trust these individuals or the cars they sell. I had two relatives purchase cars from them and until this date they cars can not pass inspection because of the many issues the car has after they called themselves fixing it. My sister also witnessed them steal the car batter out of her car that was brand new and the owner said the batter was no good after that was only two weeks old. The owner could not find her new battery after she questioned where her battery was. The owner got upset because she questioned him...he thought he was going to get away with stealing her new battery. Please don't waist your time with this dealership they charm you to buy and assure you that their cars are good and once it's sold they won't answer their phone and try to charge you for a car they know was was no good from the start. My family paid over 5,000 for their cars please don't be the next victim!