Auto repair service near Elmer, NJ

My truck had clunking noise. I already took it to 2 other shops and they couldn't figure out problem. Victor at Signature was able to diagnose and fix my truck the same day it was dropped off! He was very informative and answered all my questions. I would definitely recommend this shop and will return here if I need any additional repairs and for vehicle maintenance.

You know how this story ends, right? We bought a 2004 Cadillac SRX (a real beauty), 108,000 miles, paid cash and in full $11,995. A week later, brought it back b/c the engine was "noisy"; they kept it 2 days and returned it stating they didn't hear any "noise" and "maybe it's the transmission". We asked them to repair this under the 3 mo/3,000 warranty. They said it "had to breakdown first." Wow. Six-months later, THE ENGINE DIED. We called NATIONAL AUTO SALES to address this issue. We were told they were busy with customers, but what did we want from them. We told them we wanted them to remember we were once "customers" and to pay to replace the engine. They offered to do this "at cost"; we agreed that sounded good, but wanted OUR mechanic to install a QUALITY engine, given the circumstances. We asked for his name; he said "Mike"...we asked for his last name; he said "Just Mike". Now, we have not heard from "Just Mike" to make good on his offer. We are, however, going to pay to have a quality engine installed AND Carchex will put a 5yr/100,000 warranty on it. Total costs, which will become DAMAGES that we WILL seek to recover: minus $11,995 for a car with a DEAD ENGINE $4,250 for a quality engine installed, $2,875 for an extended warranty=$7,125. Expensive lesson... I AM NOT ALONE--OTHERS HAVE BEEN RIPPED OFF BY NATIONAL AUTO SALES...IN THE SAME WAY. Buy the car, drive it a few months, and the ENGINE DIES. Don't become a victim. If you've already fallen victim to the fine snakes and bottom-feeders at NATIONAL AUTO SALES, please email me at JustMike5000@yahoo.com OR Facebook your story (pictures encouraged) by looking up and friending juste mike. Edit Your Review

Stopped in to check out a 2004 Chevy Silverado 2500hd 6.0L crew cab truck on a monday. Truck had rust which was typical of this Chevy truck,( rusted out rockers and driverside cab corner) started it up found a broken ground wire under the hood area, oil leaking all over engine, a metal tinging sound from under the hood and the dash reading needs oil changed. Then as the Car saleswoman's husband showed up he asked how I liked it. I told him its not bad but then I noticed the check engine light on and he saw it too. I told him I had a OTC scanner and asked if I could hook it up he said no problem. After running a key on engine off scan there was 14 codes. 12 were in history for various things some bad some not so bad and then a hard Knock sensor pending and a bank 2 knock sensor confirmed. For those that don't know you have to pull off the entire upper intake manifold and all associated wiring and sensors to replace those. I said well it a little more than I wanted to get into right now with winter coming and I don't have a garage. He said he understands and said look I really need to get at least $3500 so if you know someone who might be interested tell them 3700 and I'll throw you a few bucks or if you change your mind I'll sell it to you for $3500. I mulled it over till Wednesday, went back to test drive truck to check trans out and decided to buy it Thursday for the $3500 i showed up at 2:15 and sales lady had to pick her daughter up by 2;30 so they were closing and I didn't want to hold her up. NOW here is where it gets interesting: so the wife who works there ( sales lady) says when will you be here I said between 11-12 and asked if she could tell me the full price and explained that her husband said he'd tell her to sell it to me for $3500 if I came back because he was going out of town, well he didn't. She said price was $5295 and I explained what her husband had said. She said well he won't be back till next week and I could try to call him if I wanted to. I got a hold of his brother who apparently owns the car lot and told him what was going on and to have his brother ( the husband ) get in touch with either me or his wife to clear this up and stand by his word. Well in between that the wife texted saying she couldn't sell it to me for that price because she had other people calling offering full price. I said well I'll have to call her husband and we will go from there. Then she offered it to me for $4500, even though people are offering you full price?? I said I'll wait to her from husband and see if he stands by his word. Then after a few minutes she says and I quote: "My Husband and I work here. I didn't know my husband had a deal with you. My brothers Own the lot and they said $4000 is the bottom, the day you talked to my husband they needed the money to buy another vehicle. I'm sorry for the inconvenience. Let me know what you think." What I think is bait and switch. Lie,cheat,and steal. Don't have people on the lot offer deals that you aren't willing to stand behind 100% I would avoid doing business with them if I were you over priced for the junk they offer.