Auto repair service near Fords, NJ

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

I'm so thankful to have such a great and honest mechanic in my neighborhood. The company has been around for 49 years and I can understand why. My husband and I went in to check out a rattling noise in our car and Ross (son's owner) looked at everything. We had a corroded battery that explains the stall when we started the car that could have put us in a very bad situation. We no longer have the rattling noise in the car and we don't have to worry about the car dying from a corroded battery. We got our oil changed, filter changed and all the fluids were filled to make sure our 2015 year old Subaru was running like new. I am beyond words at their professionalism, extremely affordable prices and excellent quality services. We are no longer getting our car serviced at the Subaru dealership and will be going to Ricbon from now on.