Auto repair service near Hawthorne, NJ

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

Motorsport GmbH is Northern NJ’s premier European Automotive Shop, covering the entire Tri-State area. We are a European specialty automotive shop located at 101 Park Ave in Lyndhurst NJ. We are a family owned and operated business. Here at Motorsport GmbH we specialize in all European & Exotic cars (vintage to current) such as BMW, Audi, Porsche, Lamborghini, Ferrari, Mercedes, Lotus, Land Rover, Jaguar, Volkswagen, or any other vehicle you own. Our pricing is extremely reasonable. Our professional Master techs are dealer trained at a master level and have over 20 years combined experience. They are known for their talent. Whether you want to customize your suspension, exhaust, or add a chip, change your oil or rebuild your engine Motorsport GmbH does it all. We have extensive race and track experience with all of the above mentioned brands as well.