Auto repair service near Lake Hiawatha, NJ

great job, thanks for the good work

WARNING: Dishonest Service Manager!!! I ve owned Subarus for over 10 years and I have always trusted the delearships with servicing my cars. Well I will never again trust this dealership. I took my car for a $34.95 oil change, just a regular service. Well the service manager said they did their usual all points check and found my windsheild wipers totally torn and he said they would not be usable, I told him I didn t seem to have any issue. That is when he told me didn t I think I needed to see when I drove my baby around. That scared me enough that I agreed to the new wiper blades. Even though he never told me the cost. When I went to pick up my car, I was given a bill for over $110. The explanation given was the cost of the wiper installation which was $56 alone. When the manger was question he blatently lied and said he had advised me of the cost. I am sure I was never advised, my family does not have the free cash for that big of an expense.

When it comes to choosing a repair facility for your car, it all comes down to a matter of trust. You want to feel the confidence that comes from leaving your vehicle in capable hands and the assurance that your car will be restored to its original performance and dependability. At Elite Automotive we have earned our customers' trust with our integrity, quality and dependability. Each one of our technicians has achieved ASE certifications, proving they have logged hundreds of hours of training. With expertise in modern repair technology, each one is qualified to restore your vehicle to its original condition. Our towing services include both long and short tows, extrications, flat tires, jumpstarts, and lockouts. We have three tow trucks to ensure our response time. We are also contractors for AAA, Byram Township Police, Andover Township Police, and NJ State Police.

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.