Auto repair service near North Arlington, NJ

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

My sister had new tires installed yesterday 12/14. She picked up the car today 12/15 and on the way home her left front wheel flew off. We called the police so they could see what happened. Apparently those morons forgot to tighten the lug nuts. Obviously there's damage to the car. The brake rotor , fender, wheel studs etc. I've know this idiot for a long time. Trust me when I tell you the excuses are going to fly. He never owns up to anything and it's always someone else's fault. If you still go there after you read this it's your own fault.

Auto repair and maintenance for all makes and models. European aftermarket performance upgrades, specializing in Audi, VW & Porsche.