Auto repair service near Roselle, NJ

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

Valentin provides great collision work and great service!

Mao Auto Tech is a family-owned and operated auto repair shop located in Astoria, NY. We understand that our customers are our priority so we take great pride and responsibility in ensuring you receive great service on all of your car's repairs. The moment you drive in through our shop's door, we are ready to provide you with our excellent full-service customer satisfaction by repairing and taking care of your vehicle as if it was ours. Our technicians specialize in domestic and foreign cars. From oil changes to transmission repairs no job is too big or too small, we make it our commitment to fix your vehicle correctly the first time around and getting your car back on the road safe and sound. Our shop offers a clean and friendly facility with a waiting room which includes free wifi and coffee. If you are in need of excellent automotive repair services, call us at 1 (718) 406-9554 or stop by our automotive repair shop today, no appointments necessary!