Auto repair service near Vauxhall, NJ

WARNING: Dishonest Service Manager!!! I ve owned Subarus for over 10 years and I have always trusted the delearships with servicing my cars. Well I will never again trust this dealership. I took my car for a $34.95 oil change, just a regular service. Well the service manager said they did their usual all points check and found my windsheild wipers totally torn and he said they would not be usable, I told him I didn t seem to have any issue. That is when he told me didn t I think I needed to see when I drove my baby around. That scared me enough that I agreed to the new wiper blades. Even though he never told me the cost. When I went to pick up my car, I was given a bill for over $110. The explanation given was the cost of the wiper installation which was $56 alone. When the manger was question he blatently lied and said he had advised me of the cost. I am sure I was never advised, my family does not have the free cash for that big of an expense.

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I was really disappointed w/ the service and the way we were treated treated by the financial person at the Mahwah Dealership...we were talking about leasing and were cornered into submitting our debit card for a $1000.00 down only to be told a few minutes later that we do not qualify for the lease and that our money could not be returned to us for the next five days...we had visited Honda Dealership on 12.08.2012 and today is 12.18.2012 and we still have not seen our money returned. I am very disaappointed and upset...we have been HOnda owners for the last 25 years.we would have appreciated if the money was instantly returned to us...on 12.17.2012 the credit was processed and we were informed that it will be posted in our account in 3 days...in todays economy no one shoud have to wait like that!!!!!

I was forced to give one star to leave a review but they don't deserve 1 star! HORRIBLE!!!! I brought my car to Star Chrysler for repairs on 2/20/12 for a brake switch and a heated seat element. It took an unreasonable 2 1/2 weeks for my car to be repaired and on 3/7/12 when I arrived to pick it up, I found my car appallingly damaged. I found a dent on the passenger door, my leather seat was damaged (font and back), the back of the seat looked as if it was dragged along concrete and the molding and/or sill where the carpet ends on the driver’s side was terribly damaged as well. When I brought these damages to the attention of the service advisor Anthony, his response to my disappointment was "Things happen". I then refused to take my car in this condition and insisted on all damaged parts be replaced. As of today 3/13/12 my car is still at Star Chrysler. Anthony then informed me to speak to the service manger the following day and the service manager Steve was very arrogant, disrespectful and denied any wrong doing. I insisted all parts that were damaged by their technician be replaced he refused to do so. If I would have been aware that this company had a rating of "F" by the Better Business Bureau as well as many other online complaints regarding the damages they have done, I never would have brought my car there for service. My Chrysler Crossfire was in pristine condition inside and out when I left it at Star Chrysler (no scratches or dents on the outside and the inside looked brand new. I only have a little over 8,000 miles on my car. The service advisor also noted this on my estimate of repairs and/or claim check which I have in my possession. I remain in disbelief that they could attempt to return my car in the condition it was. I also tried to contact the owner, John and left numerous messages over a week’s time and he never returned my calls. I am very offended, displeased and saddened that they can get away with doing such hor