Auto repair service near Westville, NJ

1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 after I called day before. Never called us to p/u. Temp exp. Finally got today 4/15. 2) Truck barely made it home. Checked + "new" spark plugs he said he did were each completely burnt out! Called next day to report prob + ask further questions to trouble shoot but he was short + rude! 3) He omitted a HUGE issue until after docs done + we were leaving parking lot! Informed that PCM was replaced. Only later did we find out that he took a new + correct PCM out + replaced w/junkyard. Also never had it calibrated! Tried 3 companies for keys to be made + no one could do it + still charged us. Had to buy correct PCM. Company told us a PCM had recently been bought. Tried again but now truck wont even start because antitheft blocks recalib! Had to have it towed to a Ford dealer. 3) We had test drove truck. Knew it had exhaust leak+ABS light on. Something popped! coming home + it stuck in low gear. Had it towed to Ford where it has been ever since to this day. They only finally were able & nearing $1,500 later to get it started last week! Now we have to fix everything else they found wrong. Turning into a $ pit. I know I’m forgetting other issues to mention. We have been so stressed! 4) Went to pick up plates today + expressed how dissatisfied we of having been screwed over with this truck. Showed the spark plugs. Reminded them that no one even called us for the plates. Told him about having omitted PCM situation until after we signed the docs. This being the entire damn problem for this month + half! He just simply said “Thanks I know now for next time. Have a good weekend”. Did not even have courtesy to apologize! Really? Grow a set! Not even once...did a simple "I'm sorry this happened" come out of his mouth or other 2 men in office! He even handed me someone else’s plates! POOR customer service. Cannot be trusted! Don’t waste your time or $ at this SHAM SHACK! They should be ashamed!

Howard's Gulf has been servicing Audubon, Haddon Heights and the surrounding areas since April 1, 1977. We are a family owned and operated establishment employing ASE certified technicians. Howard's Gulf is an independent, family run operation that continues to offer the same honest reliable service that made Howard's Gulf so successful in the first place. Our goal is to provide our clients with premium services & products at a fair price. Howard's Gulf specializes not only in preventive maintenance procedures that can help restore and maintain the perfomance of your vehicle but also in foreign and domestic repairs as well. We have all of the up to date computerized diagnostic tools backed by a fully capable staff.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.