Auto repair service near Whippany, NJ

They actually damage my new car BEFORE delivery. They have my deposit that I tried to get back but can't since I sign their contract. Now car is still unfixed and my sales person do not return my phone calls and messages. Other managers do not respond as well. And the GENERAL MANAGER IS ALWAYS ON MEETING. How is it possible?

P.S.: I HAD TO GIVE IT ONE STAR IN ORDER TO PROCESS THE REVIEW... HE DOESN'T EVEN DESERVE A STAR! HE SCAMMED ME AND MY INSURANCE COMPANY AND GOT PAID BEFORE I SAW MY CAR. I WAS BADLY INJURED FROM THE ACCIDENT AND TOTALLY RELIED ON HIM BECAUSE I COULDN'T GET BACK AND FORTH TO THE SHOP TO CHECK ON THINGS. HE MADE ME SIGN THE AUTO INSURANCE APPROVAL OF THE REPAIRS IN ORDER TO RELEASE THE CAR AND BRING IT TO ME. I CRIED WHEN I SAW MY CAR FOR THE FIRST TIME SINCE THE ACCIDENT AND AFTER SEEING HIS REPAIRS TO IT. HE USED A TACKY VARNISH, INSTEAD OF CLEAR-COAT ON THE SLOPPY PAINT JOB! THE CHEAP AND ILLEGAL VARNISH WAS SLAPPED ON OVER SHOP DUST. HE WORKED INSIDE OF MY CAR ON TOP OF THE ASHES AND CIGARETTE BUTTS THAT SPILLED ONTO THE SEATING UPOLSTERY AFTER THE ACCIDENT. SO, HE EMBEDDED THEM INTO THE SEATS AND CAUSED PERMANENT DAMAGE AND STAINNING THEM. HIS RESPONSE TO THE NEGLIGENCE OF MY DAMAGED SEATS AND PAINT JOB WAS THAT HE IS NOT A JANITOR! I DIDN'T EVEN WANT TO DRIVE MY CAR AFTER HIS REPAIRS AND DAMAGE TO IT. I LOST A LOT OF MONEY IN THE SALE OF THAT CAR DUE TO THE OBVIOUS WORK HE PERFORMED ON IT. AND, HE GOT TOP DOLLAR FROM THE INSURANCE COMPANY PAYMENT BY GETTING ME TO SIGN BEFORE BEING ABLE TO SEE IT. HE LIED ABOUT THE PRODUCTS USED AND WORK PERFORMED.

Great shop. Small, friendly and they did it right the1st time . Knowledgeable service techs and management, heads above the big shops! Really like this place, they are always busy but I guess thats because they do it right.