Auto repair service near Sandia Park, NM

We took our volvo into another repair shop. We were told that they didn't have the tools to work on our vehicle. I then called Rio Rancho imports and asked the gentleman if they had the tools to work on my vehicle. I told him what happened at the other shop. I was told yes they do have the tools needed to work on my vehicle. We made an appointment and took our vehicle in to Rio Rancho Imports. While our vehicle was there, an employee called to let us know what was wrong with the vehicle and also said they don't have the tools to work on it. When picking up the vehicle, I explained again, that the only reason why we took the vehicle to them was because I was told they had the tools to work on it. The gentleman apologized but still charged us a diagnostic fee. The owner sent my husband a text asking how the service went. I replied telling him what happened. He apologized and took no further action. We then took the vehicle to a 3rd repair shop, Independent Volvo Services. They were able to repair the vehicle without any special tools. They said some of the volvo models need a special tool but ours did not. My husband called the owner at Rio Rancho imports. He again apologized but did not refund our diagnostic fee.

This is not a buisiness it is a private home.

XpectMore Automotive provides world-class results. Highly skilled in all auto repair needs. Brake repair, engine repairs, heating and cooling repairs, air conditioning, and many more needed repair qualifications. Lowest prices around. Honest, Trustworthy, and Reliable. Ken works hard to please and satisfy all of his customers with a job well done matched with a guarantee on the work he has performed. Established in 2008. With Ken, You will receive Reliable and Affordable Automotive Service. He offers Free Diagnostics and Free Estimates with service. Everything is negotiable. His main goal is to be absolutely certain that all of his customers are pleased and satisfied with the service being done. Striving at all times to satisfy our women customers and make sure they get treated and serviced fairly. It is important for Ken to make very sure that Women get an Honest and Trustworthy job complete. Ken is Well Known for his Automotive Expertise. He has Been an Automotive Specialist since 1984. He Specializies in Performance Drivability and Electrical. He is a Licensed Professional. He has Dealership experience in German, Japanese, and American. Automotive Repair Companies Charge Way to Much and Shade Tree Mechanics will Cost You More in the Long Run. Get a Second Opinion if you think you are Paying to much for Auto Repair. He can save You money.