Auto repair service near Bellerose, NY

Never again will I go to PEPBOYS . Made an appointment for 10am. Just needed new tires, oil change, and wipers. Stayed there more than four hours. 3 hours in and they hadn’t even put my car on the alignment rack. I was late for work.

My dad and myself walked into your location CITY WORLD HYUNDAI 3350 BOSTON ROAD BRONX NY 10469 after getting an email saying I would be able to get help in my car search. We walked around the outside looking at the cars waiting for someone to help us and got no help, we then walked into the office and looked around for 15 min and still got no help. it wasn’t that the employees were busy in fact we were the only people there who was not working, after making eye contact with the 3 or 4 people behind the desk and still got no respond such as a hi or even a smile. I have been to a number of different car dealerships and have never encountered such terrible customer service experience ever. No one cared we were there at all it was as if we were invisible. Finally my dad got upset about the whole thing and we left .I didn’t plan on leaving with out the care I came to find out about but I also didn’t expect to leave angry either.

We are highly trained, certified and trusted mechanics. We provide superior customer service and interaction at our shop. Here at Moe's Auto Group we value our customers but most important we love what we do. We treat your car like the baby it is, new or old it doesn't matter. We never sacrifice quality for cost.

For complete automotive repair in the New York, NY area, trust Boston Muffler & Brake Center for all your vehicle’s needs. We specialize in maintenance and repair service for foreign and domestic cars, trucks, and SUVs. Our auto mechanics share decades of industry experience so you can be sure to receive great automotive service.