Auto repair service near Deer Park, NY

I was forced to give one star to leave a review but they don't deserve 1 star! HORRIBLE!!!! I brought my car to Star Chrysler for repairs on 2/20/12 for a brake switch and a heated seat element. It took an unreasonable 2 1/2 weeks for my car to be repaired and on 3/7/12 when I arrived to pick it up, I found my car appallingly damaged. I found a dent on the passenger door, my leather seat was damaged (font and back), the back of the seat looked as if it was dragged along concrete and the molding and/or sill where the carpet ends on the driver’s side was terribly damaged as well. When I brought these damages to the attention of the service advisor Anthony, his response to my disappointment was "Things happen". I then refused to take my car in this condition and insisted on all damaged parts be replaced. As of today 3/13/12 my car is still at Star Chrysler. Anthony then informed me to speak to the service manger the following day and the service manager Steve was very arrogant, disrespectful and denied any wrong doing. I insisted all parts that were damaged by their technician be replaced he refused to do so. If I would have been aware that this company had a rating of "F" by the Better Business Bureau as well as many other online complaints regarding the damages they have done, I never would have brought my car there for service. My Chrysler Crossfire was in pristine condition inside and out when I left it at Star Chrysler (no scratches or dents on the outside and the inside looked brand new. I only have a little over 8,000 miles on my car. The service advisor also noted this on my estimate of repairs and/or claim check which I have in my possession. I remain in disbelief that they could attempt to return my car in the condition it was. I also tried to contact the owner, John and left numerous messages over a week’s time and he never returned my calls. I am very offended, displeased and saddened that they can get away with doing such hor

With over 20 years of service in the Queens NY area, we have provided professional full service transmission repair and rebuild at an affordable rate for ALL MAKES & ALL MODELS. We have proven to our customers they will always come first in this competitive market. We have loyal, returning customers from all over NY from Brooklyn to Queens, Manhattan to Staten Island even Long Island and New Jersey. We are Professional, Reliable and Affordable. Our technicians are prepared to tackle any problems with your vehicle, taking great pride in delivering quality work, every time. Whether it be diagnostics, fluid & filter replacement, or even an oil change. You can be sure to trust that your vehicle will always be in good hands. Don’t worry about getting your vehicle to us! We provided our new and returning customers with FREE TOWING with any major transmission job, in the New York tri-state area. It’s our way of giving you one less thing to worry about in a difficult time.

I went in for a flat tire and these guys were great. they fit me in right before they closed and couldn't be nicer. I thought they'd tried to get me in and out so fast but the mechanic stayed after his shift was over to help me. I couldn't be happier with the service so even though I own a Honda I brought my car to them for my next service. Its been 4 years now and I still feel like a friend when I walk in and Joe, Mike, Helene and the gang make me feel comfortable, like they're not going to rip me off like the guys in new rochelle. thanks for staying honest, dch toyota city has a class act bunch. I may even buy a toyota next month when my lease is up :0)