Auto repair service near Dix Hills, NY

Honest mechanics that tell you what’s really going on with your car and who always get the job done right! Always go here and will continue to always go here!! Lawrence Taylor

I will never return to this store. They made a mistake that led to damage to my car, and when I approached the manager about it, they denied any fault, tried to charge me to fix it, and had very poor customer service (and apparently mechanical skills). I visited this shop at the end of July for an oil change. That's it. That's the last time anyone has opened my hood and accessed my engine, and I keep my car locked so if anyone had tried I would have known. Fast forward to about 4 weeks later when my battery light came on. I drove it to the nearest auto shop, popped the hood to get my battery checked, and discovered that my oil cap to my engine was missing, and that I had no oil in my engine at all. The engine itself was covered in oil, and the top front of my hood was warped, likely from how hot the engine had gotten without oil in it. My battery and alternator had both been destroyed, likely from the oil being spilled on it, but of course I can't absolutely prove that. I approached the store about how they had forgotten to put my oil cap on and the manager said "no we didn't. There's no way your car would have lasted a month without an oil cap, at most 2 days. Any mechanic would agree with me." I told him that the mechanic last night had said it was entirely possible for it to have lasted a month, as had the other three mechanics I had called, and his response was "well they just want to bad mouth us." He refused to even consider this may have been their fault, and that they may have made a mistake, he refused to consider rectifying it, and said they would be more than happy to look at the car and fix the current problem, even though they didn't cause it, but I would be charged for it. Why would I bring my car back to a place that had messed up once already and refused to admit fault or make it right? I had to purchase new oil, a new oil cap, and pay to uber to work for a couple of days while it was fixed, not to mention the $500 for a new alternator and battery, and the cost to tow my car home when it died on the side of the road and to tow it to a mechanic. I can't prove that the missing oil cap caused the damage, but they were the last people to touch my car, and the oil cap was present before that. It's a gross negligence of their jobs, which could have been forgiven if they had been apologetic and tried to make it right, but they had no interest in doing that. The manager I spoke to had no people skills and poor customer service, and clearly aren't attentive to details.

This guy is a piece of work. I went in there to see if he could beat Mavis Tires price and he told me to get lost. And here I was trying to gicve him business! Not a good way to do so Tony. I'm chalking it up to you having a bad day, but from all the reviews I've read at other websites this seems to be the norm for you.

Its the 2nd time I have used your shop and I have been very happy with your service and professionalism. I would not hesitate to refer friends and family. -Tom Santopetro

Good people you can trust. Nice Local place, we take ALL our family cars here. We even have then check out any used cars BEFORE we buy them! Get it fixed right the 1st time

As the Manager at this facility, I would like to take this opportunity to provide some information in regards to the previous post. The above customer came into our facility with two concerns. First, check a no start condition. It was a simple diagnosis, the starter had failed. We replaced the Starter, charged standard book time and the cost of a new, not rebuilt part. We even gave the customer a lifetime warranty on the part and did not charge a diagnostic fee. The second concern was to check a no heat condition. We verified there was no heat, and there was a noise coming from the dashboard area. I explained to Tony, this would require removal of the lower part of the dash board to diagnose and there would be a charge. It could be either an acuator, a blendoor, or even debris causing this condition. Tony declined. All the information was clearly marked on the receipt, in which, Tony had signed. I would be more than happy to repair the no heat condition on his old, high mileage vehicle, but he did not want it repaired due to cost. At AAMCO, we have been in business for over 50 years, and make customer satisfaction our number one goal.

Theo's car care is a rip-off!!! I took my car there because my friend said the owner was somewhat honest to him while inspecting his car, and because it's a small local shop so I expected lower charges. However, when I need to have a part replaced on my nissan, the owner asked for the same price as a Nissan dealer is asking, and, much higher than Goodyear!! He charged me $100 for inspecting, it took them FOREVER even after I told them my suspicion because it's a common Nissan problem that surprisingly hasn't been recalled on. The inspection cost $60 for my friend who has the same car and exact same issue at Goodyear. When it comes to labor, Theo's mechanic finished taking the part out and putting the new one in in about 1 hour, BUT, he charged me for 2 hrs!! When I told him my friend had it fixed for less, he said he doesn't believe me so I called Goodyear and had him talked to Goodyear, only then did he lowered the price a bit. When I got the bill at the end, it's almost the same as Goodyear's charge but I had a terrible experience. Terrible customer service and the owner is sleazy, rude, and ignorant, I would give him a -5 stars if I could.

A complete Automotive Machine Shop family owned and operated since 1961 Cylinder and Engine Repair Hydraulic Hose Repair Welding Rim Repair 2 Powder Coating Complete line of Colors All makes and models