Auto repair service near Ellenville, NY

I brought my car in for an inspection and failed for the drive belts. I saw them, they did have cracks so i said change them. When it was done I saw the bill. My car requires 3 belts. 2 belts were 65.99 EACH and 1 belt was 52.99. A grand total of 184.97 for drive belts! I looked around for the price of these drive belts online, the most expensive one i could find was 17.99 same brand. I then called Midas to find out who their supplier was to find out the actual cost of the belts, but they told me they are not sure about which one they get the belt from and just gave me the number to a supplier who i called and found out he doesn't sell those belts to them. I went back to see the manager to discuss the bill and prices. I realize he doesn't make the prices, but its the first person you have to bring these matters to when you have an issue. He is good at his job, first telling me that i agreed to the work and paid for it, then after pressing him for any more information on anything i can do, he said i could get an estimate from another place that shows the price of the belts for a price match. So i call another Midas, I figured stay with the same company so all policies/gurantees are comparable only parts prices would possibly be different, it was 45 mins north of where i live and got an estimate and brought it in, by this point he relays a message that he will meet with me outside. I imagine this is so the the other customers aren't effected by overhearing what i am going through. By the way i am a military service member in uniform, so i was in no way losing my bearing under the situation. I understand that this is a process and as with most complaints it will take a while before you get anywhere with it. The manager looked over my estimates and noted that the only difference was the price of the belts at about 100 dollars cheaper at the other Midas, which also offers lifetime warranties. He then gave me a fax number to send the estimates

Punctual, Professional, and Friendly!!

If you are in the market for a new car Prestige Toyota is the place for you. From start to finish the experience was worth the trip. Our sales person, Kristen Morrell was at the top of her game. She was knowledgeable from start to finish. She held our hands and asked tons of questions and we walked away or should I say drove away with the car of our dreams. Our next car in the very near future will also be from Prestige Toyota. Thank You Kristen for all your help and support through out the buying experience. Nola and David Goetchius Athens, NY

DO NOT TAKE YOUR CAR TO THE MEINEKE IN KINGSTON! I took my car into the shop for a simple oil change, that was all I wanted, not fluid top offs, no checks, just an oil change. As soon as a left the parking lot, my engine started to smoke. I don´t know too much about cars and after stopping and checking it, I decided they must have spilled a bit of oil and it was just burning off. I was on my way to my brother´s wedding so I got on the highway. Very soon, my car began to over heat. I pulled off to the side, let the car cool and opened the hood. What I saw was that the radiator cap was not screwed on at all! Even I know that the radiator system is under pressure and must remain so in order to work properly. I called the shop and spoke to the owner and he said that the mechanic must have simply been checking my fluid levels. Well, anti freeze is either green or orange, and the container is opaque, so there is no reason to remove the cap to simply check the levels. Also, if he was just checking, he should have put the cap back on! Frustrated, upset, and stuck on the side of the NYS thruway, I hung up. I called AAA and was towed off the thruway to a nearby shop. They had to flush the system and add new coolant, which I had done only 6 months ago, and it should last for at least 3 years. I missed the wedding. When I called Meineke customer service, they informed me that the owner did not feel the need to refund me either the 20 bucks I spent on the oil change or the 100 dollars I had to spend at the other shop in order to be able to drive my car. Also, they cannot force him to refund me anything, as they are simply there as mediators. So it is like this, two young ladies walk into a car shop and get an oil change. The mechanic PURPOSELY takes off the radiator cap thinking that when something goes wrong we will run right back in and spend a bunch of money for no reason. DO NOT TRUST THEM WITH EVEN THE SMALLEST OF REPAIRS! THEY DO NOT CARE ABOUT YOU OR Y

Had an issue with my x3 not starting. The problem was handled very promptly... Very friendly... Great service... Will go back if needed... Recommended to any BMW owners. Todd Wetsell