Auto repair service near Forest Hills, NY

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.

These guys are great! Car drives straight without any vibration! They have state of the art new Hunter equipment! Feels like new again! Thanks!

Very honest and reasonable. Omesh and Gary know their work! I service all my vehicles here

iam Leah kaufman I was there in 10.21.23 at 3.50pm I waiting long times to someone come up no body coming I go in side and the man in there was sleeping I call the man after he pumped my gas he clean my window I ask them what is your name he say Washington and I no ask them to cleaning my window I was washed my car 5 minutes go in the car wash and after he finished he ask me for 10 dollars for the window wash I told hem call your boss he say he is the boss