Auto repair service near Kenmore, NY

This shop had my car for 3 months and never fixed my issue. My car is still broke, same initial problem. I took him to court because I paid him 2469 to fix my car but it was never fixed. I won my case, ofc because he was just trying to take advantage of a young, black, single woman. However, he's appealing it just to be a dick. Because he knows exactly what he was doing. The judge obviously agreed. I honestly believe he's prejudice! But evil never wins, love will always prevail... remember that Ron!!!! My neighbor, who referred me to him, doesn't even do business with anymore because he paid him to fix his car but his car still had the same issue! My cousin, had the same exact problem, after a WHOLE YEAR he had to go take his car back still with the same issue! I'M WARNING YOU, IF YOU'RE A PERSON OF COLOR... DO NOT GO HERE!

1976 Ridge Rd, West Seneca - Sign out front says $6.95 for a state inspection. I'm in! When you're in and getting the inspection he tells you it's extra for the emissions portion of the inspection so you only save a few bucks off regular price. That's deceiving and untruthful. Makes you wonder how the rest will go- immediately a red flag for me. He soon tells me the rear brakes will need replacing (at an exorbitant amount) and he took me in to show me- he had a hard time getting his gauge to go below the 1/16 of an inch state minimum you need to pass so he was tilting the gauge and tried at least 15 times (not exaggerating) in front of me (but could not produce it) than just said- "yeah those wont pass". He then said I needed a new left front strut as he said it was angled and look bent. He said it made a popping noise when he raised the car on the lift. It did look funny but I noticed they had moved the boot (covering of the strut that looks like an accordion) partially up off the bottom so it was not sitting right- I placed it back down where it should have been and I said, "Well, I'm not seeing what you're seeing." He then told me the strut was only a recommendation and not a part of the inspection. So, I left there without passing (due to the brakes). I took it to another place and they checked both the brakes and the strut (which I told them about) and passed. The moral of the story for me is NEVER GO TO A PLACE THAT STARTS WITH THE WORD "VALUE". In this case it means, more money, dishonest, partial truth and scheming. Also notice on the walls that there are no signs regarding cost of anything! Not even the sign they legally have to post regarding the cost of inspections!

I have been taking all my family's vehicles to Gerry's Service for many years. Old cars, new cars, SUV's and pickup trucks - they have all been taken care of so well by Bruce and the Boys! Service is always outstanding, appointments are easy to make and the price is always very reasonable. I can't tell you the number of times I brought my old vehicles in thinking thet were ready for the junk yard - I could not have been more wrong. Time after time, they brought these vehicles back to life for me. Don't waste your time at the dealer - head to Gerry's when you want it done right for the right price!

I have been getting my vehicles fixed here for years and have always had great service and my cars always run amazing after i leave. Rich the owner has always been honest and straightforward with me about everything that has ever had to be done and has always tried to give me great deals every time i come in with any kind of problem! Very kind a courtious people there and i would recommend anyone with any kind of vehicle problem take it to them!