Auto repair service near Mount Kisco, NY

Welcome to Town Audi, an Audi dealer in Englewood, NJ, proud to be recognized nationally as a 2010 and 2011 Audi Magna Society dealer for outstanding client satisfaction in both service and sales. Since 1946, our clients have been saying "I know where to go" for an unparalleled Audi client experience. The staff at Town Audi understands the importance of your time and convenience. We pride ourselves on a level of personal service that's second to none...always have/ always will! Browse our website, schedule a test drive, make a service appointment or chat with one of our staff. Town Audi concierge service will bring the Audi of your dreams to your home or place of business for an even more personalized touch. Town Audi sells and services the complete line of Audi models: A3 , A4 , A5 , A6 , A7 , A8 , TT , Q5 , Q7 , and the new R8. Our service department is staffed with highly factory trained technicians that know how to fix your Audi right the first time. Our parts department is stocked with a large inventory of factory original parts and accessories. We are conveniently located in Bergen County New Jersey only minutes from Demarest, Edgewater, Englewood Cliffs, Fort Lee, Leonia, Palisades Park, and the five boroughs! Town Audi, expect to be delighted!

I brought my car in for an inspection and failed for the drive belts. I saw them, they did have cracks so i said change them. When it was done I saw the bill. My car requires 3 belts. 2 belts were 65.99 EACH and 1 belt was 52.99. A grand total of 184.97 for drive belts! I looked around for the price of these drive belts online, the most expensive one i could find was 17.99 same brand. I then called Midas to find out who their supplier was to find out the actual cost of the belts, but they told me they are not sure about which one they get the belt from and just gave me the number to a supplier who i called and found out he doesn't sell those belts to them. I went back to see the manager to discuss the bill and prices. I realize he doesn't make the prices, but its the first person you have to bring these matters to when you have an issue. He is good at his job, first telling me that i agreed to the work and paid for it, then after pressing him for any more information on anything i can do, he said i could get an estimate from another place that shows the price of the belts for a price match. So i call another Midas, I figured stay with the same company so all policies/gurantees are comparable only parts prices would possibly be different, it was 45 mins north of where i live and got an estimate and brought it in, by this point he relays a message that he will meet with me outside. I imagine this is so the the other customers aren't effected by overhearing what i am going through. By the way i am a military service member in uniform, so i was in no way losing my bearing under the situation. I understand that this is a process and as with most complaints it will take a while before you get anywhere with it. The manager looked over my estimates and noted that the only difference was the price of the belts at about 100 dollars cheaper at the other Midas, which also offers lifetime warranties. He then gave me a fax number to send the estimates

I was really disappointed w/ the service and the way we were treated treated by the financial person at the Mahwah Dealership...we were talking about leasing and were cornered into submitting our debit card for a $1000.00 down only to be told a few minutes later that we do not qualify for the lease and that our money could not be returned to us for the next five days...we had visited Honda Dealership on 12.08.2012 and today is 12.18.2012 and we still have not seen our money returned. I am very disaappointed and upset...we have been HOnda owners for the last 25 years.we would have appreciated if the money was instantly returned to us...on 12.17.2012 the credit was processed and we were informed that it will be posted in our account in 3 days...in todays economy no one shoud have to wait like that!!!!!