Auto repair service near Nanuet, NY

I'm so thankful to have such a great and honest mechanic in my neighborhood. The company has been around for 49 years and I can understand why. My husband and I went in to check out a rattling noise in our car and Ross (son's owner) looked at everything. We had a corroded battery that explains the stall when we started the car that could have put us in a very bad situation. We no longer have the rattling noise in the car and we don't have to worry about the car dying from a corroded battery. We got our oil changed, filter changed and all the fluids were filled to make sure our 2015 year old Subaru was running like new. I am beyond words at their professionalism, extremely affordable prices and excellent quality services. We are no longer getting our car serviced at the Subaru dealership and will be going to Ricbon from now on.

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

At Pomeroy’s Garage Inc., we are dedicated to providing professional customer service and automotive repair. Our goal is to provide our customers with honest, quality service in a timely manner. We believe our customer’s needs and satisfaction come first. Pomeroy’s Garage Inc., is committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.