Auto repair service near Penfield, NY

Embracing changes in the industry, we have taken the steps necessary to stay with current technology. We pride ourselves in our ability to diagnose your vehicles problems regardless of how simple or complex they may be. We understand the importance of earning your trust and also keep in mind that your time is valuable. Today Klem’s Garage is home to eight employees, beside Gene & myself are: Scott, Dillon, Gary, Ryan, Peter, Mike, my son Pat and my wife Michele. Keeping the same principles and family values that Gene started Klem’s Garage with in 1958, we have been able to expand our growing business as it enters its third generation.

I BROUGHT MY VEHICLE TO JIMS SERVICE CENTER ON A RECOMENDATION FROM A FRIEND. I HAD BROUGHT MY 2008 GMC TO 3 SHOPS FOR THIS CHECK ENGINE LIGHT REPAIR TO NO AVAIL! NO ONE SEEMED TO BE ABLE TO REPAIR MY 2008 GMC INCLUDING THE DEALERSHIP. I ACTUALLY CONTEMPLATED TRADING IT IN ON A NEW TRUCK BECAUSE THE CHEVY DEALER SAID "WE CANT SEEM TO FIND THE PROBLEM" JIM AND HIS FORCE OF EXPERIENCED TECHS NOT ONLY DIAGNOSED THE PROBLEM IN LESS THEN ONE HOUR AS IF IT WERE NOTHING AND THEY WERE USE TO SOLVING PROBLEMS OTHERS COULDNT. THE REPAIR WAS SO INEXPENSIVE I WAS SHOCKED THEY WERE HONEST , AND FRIENDLY AND I HAVE SINCE BEEN BACK 2 TIMES WITH OTHER VEHICLES IN MY FAMILY. I WILL NEVER GO ANYWHERE ELSE FOR REPAIRS JIM AND HIS CREW ARE THE BEST !!!!

I blew a tire out on the thruway. I called around and was told to call D and S within in an hour this young fellow arrived and had my tire changed in less than 45minutes. I was very pleased and would highly recommend D And S Sincerely Bill

I recently had an appointment to have my warranty rust proof inspection and to have window water shields installed. I dropped the car off the day before and had the girl at the desk write on the service ticket that the rain guards were to be installed. I also wrote this info on the service envelope. I also stated several times that I had a funeral to attend the following day and needed the car back by 2 pm. I was told that this would be no problem at all. I received the call that the car was ready and when I got there, not only was the car NOT ready but the water guards were NOT installed. I am very disappointed with the service that I have received at your facility. This is not the first time that I have been called to pick up my vehicle only to wait for 30 minutes or more for it to actually be ready. I think Ziebart is a great product but your customer service leaves alot to be desired.

I have a 1976 Corvette. I needed a muffler and stopped by to get an estimate. I got an estimate for a two muffler system. The problem is this car only has one muffler, not two. There are two tailpipes. I think they were totally trying to take advantage of me being a woman. I didn't get the work done & took the car to another shop where I was shown that there was only one muffler. Shame on them!