Auto repair service near Pomona, NY

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

Mao Auto Tech is a family-owned and operated auto repair shop located in Astoria, NY. We understand that our customers are our priority so we take great pride and responsibility in ensuring you receive great service on all of your car's repairs. The moment you drive in through our shop's door, we are ready to provide you with our excellent full-service customer satisfaction by repairing and taking care of your vehicle as if it was ours. Our technicians specialize in domestic and foreign cars. From oil changes to transmission repairs no job is too big or too small, we make it our commitment to fix your vehicle correctly the first time around and getting your car back on the road safe and sound. Our shop offers a clean and friendly facility with a waiting room which includes free wifi and coffee. If you are in need of excellent automotive repair services, call us at 1 (718) 406-9554 or stop by our automotive repair shop today, no appointments necessary!