Auto repair service near Port Byron, NY

Poor customers service and repairs. Multiple visits here for jet ski work and each time our jet ski has come back with missing parts or is not fixed correctly.

I was referred to Kranze by a friend. This is a father and son operation. These mechanics never install something that I don’t need. Rates are very fair. Do not make the mistake of going to the fancy dealership unless you have a warranty covered repair. These mechanics have been in business for many years. Everything is paid up which I speculate is an advantage to all parties involved, mechanic and customer. My Dad ran his shop for 33 years in Watertown NY. I was brought up in the auto repair business and know a good pair of mechanics and fair charges when I see it. Five stars is a no brainer. They deserve six stars. Why? Their good advice has saved me a ton of money over the last year. Their strategy isn’t advertising, it’s treating their customers like gold.

Please take my advise do not go to this facility, My car was there for several extra days then need be, I was lied to about what work was being done when i would show up nothing had been done that was stated. One of my worst experiences at any type of car place.