Auto repair service near Silver Bay, NY

worst customer service ever. Lady is rude and insulting. Awful!!!!!

As a single woman with very little knowledge of automobiles and how they work or what they need, I would like to publicly praise the small car repair business of C & J Auto at 310 Corinth Rd. In West Glens Falls. John, Shaun and...have consistently helped me with my two vehicles (one 30 plus years old). They have done remarkable work at very reasonable cost and once at no cost to me at all, saving me hundreds of dollars! Here’s the rest of the story. I had an older model Camry which I had a nearby repair shop service. I returned there with power steering problems and after their analysis was told it would cost close to $800 to repair. In desperation I turned to C&J for a second opinion. Shaun put it on the lift and thoroughly greased whatever part was performing badly and sent me on my way at no cost with the hope that it would remedy the situation. Well I never had another issue with it saving me hundreds! My 30 plus old convertible had an electrical draw somewhere causing the battery to continually go dead. I resorted to disconnecting one battery terminal when the car wasn’t being driven to keep from having to jump it every time I needed to move it. I didn’t drive it all summer because I was told it needed at least $2000. Worth of work before it could pass inspection and the electrical draw source was hard to pinpoint. Back to C&J. I told the guys at C&J that the windshield wipers were not working and the blades needed replacing. On their further examination they found that something in the wiper motor had seized causing the draw on the battery. John called every auto part dealer up and down the east coast even into Texas searching for a new wiper motor to no avail. Did they give up? No! They took the existing wiper motor apart and replaced faulty plastic parts with better metal ones! Again at very reasonable cost to me. Will I ever go to C&J again as a second opinion? No way! From now on they will always be my FIRST

Arthur"s Auto is the best !! Roy is a consumate professional who takes great pride in his work and is very good at it HI drove an hour and a half on a Saturday to insure the radiator he restored fit and worked properly. I have been in this restoration of vintage auto's for years and Roy is one of the best. I am happy to drove almost 2 hours to have Roy work on my truck, he is worth it.

My daughter bought an used car from Victory last month, she only just made her first payment on the vehicle they had the nerve to sell to a 20 year old naive girl! The engine blew up on her, I spoke to the mechanic where the car was towed to, he explained to me that it needs a new engine, water pump, caliper leaking, he drained the oil and it was filled with metal shavings from the engine! Besides the passenger window not being able to go up and down, but that was not included in the estimate. My daughter was so distraught and crying, so I called Victory and spoke with Brian, the proud owner, I asked what he would do on my daughter's behalf? NOTHING! Pretty much, tough luck, them the breaks and no I will not take back the piece of crap I sold her! Brian did say he thought the mechanic's estimate of over $6000 for repairs was a "ripoff" since he could go to a junkyard and get an engine for 500 bucks. Apparently that is what he did to make this heap of junk road wordy, it did have a savage title. Brian also lied to my daughter saying he drove the vehicle up from Ct, but upon my investigation online I saw he bought it at an auction. Brian and his used cars are a danger, he will sell you unsafe cars for a buck, he doesn't car if your child is behind the wheel. I warn you, you deal with him you lose your money and maybe even your life with the unsafe vehicles he sells! and there is no zero star rating, he is subhuman with a sub-rating! pass this creep by!