Auto repair service near Thornwood, NY

I was forced to give one star to leave a review but they don't deserve 1 star! HORRIBLE!!!! I brought my car to Star Chrysler for repairs on 2/20/12 for a brake switch and a heated seat element. It took an unreasonable 2 1/2 weeks for my car to be repaired and on 3/7/12 when I arrived to pick it up, I found my car appallingly damaged. I found a dent on the passenger door, my leather seat was damaged (font and back), the back of the seat looked as if it was dragged along concrete and the molding and/or sill where the carpet ends on the driver’s side was terribly damaged as well. When I brought these damages to the attention of the service advisor Anthony, his response to my disappointment was "Things happen". I then refused to take my car in this condition and insisted on all damaged parts be replaced. As of today 3/13/12 my car is still at Star Chrysler. Anthony then informed me to speak to the service manger the following day and the service manager Steve was very arrogant, disrespectful and denied any wrong doing. I insisted all parts that were damaged by their technician be replaced he refused to do so. If I would have been aware that this company had a rating of "F" by the Better Business Bureau as well as many other online complaints regarding the damages they have done, I never would have brought my car there for service. My Chrysler Crossfire was in pristine condition inside and out when I left it at Star Chrysler (no scratches or dents on the outside and the inside looked brand new. I only have a little over 8,000 miles on my car. The service advisor also noted this on my estimate of repairs and/or claim check which I have in my possession. I remain in disbelief that they could attempt to return my car in the condition it was. I also tried to contact the owner, John and left numerous messages over a week’s time and he never returned my calls. I am very offended, displeased and saddened that they can get away with doing such hor

For all your European Car Repairs without being ripped off, especially the dealership, ADRIA MOTORS is the place to have the job done right!! The guys in Middle Village is still thinking about it and the guy in LIC is looking for used transmissions. Mille told me to bring it down and Eka agreed with me that the valve body was defective. VW dealer said $ 3200 and the tranny guys wanted $ 2700 for a used (49K) transmission? At Adria Motors, they treat you as family and take car of your car as if it were their own car. Thank you Mille, Eka, and the crew, you are the BEST!! Elvis Frias Ozone Park, NY VW owner 11 years

went to world auto and was so happy with the way they treated us. we left with a 2012 BMW 528ix. we couldn't be happier. great to see that they really do have you in and out with great payments too.