Auto repair service near Warners, NY

This shop is not a 'custom' shop. I stopped by to ask about a custom exhaust. I was given an appointment. I showed up for the appointment and they put my truck on the lift to take a look. The technician knew what I was asking for and seemed competent. The 'owner' then told me he wasn't comfortable installing my exhaust system. I'm not sure what he meant and I was not given a real reason why, other than 'it's November'. I was treated like an idiot and I would not recommend this shop to anyone.

I was referred to Kranze by a friend. This is a father and son operation. These mechanics never install something that I don’t need. Rates are very fair. Do not make the mistake of going to the fancy dealership unless you have a warranty covered repair. These mechanics have been in business for many years. Everything is paid up which I speculate is an advantage to all parties involved, mechanic and customer. My Dad ran his shop for 33 years in Watertown NY. I was brought up in the auto repair business and know a good pair of mechanics and fair charges when I see it. Five stars is a no brainer. They deserve six stars. Why? Their good advice has saved me a ton of money over the last year. Their strategy isn’t advertising, it’s treating their customers like gold.