Auto repair service near West Haverstraw, NY

YI was extremely pleased with my service. My technicians name was Mathew, he was very polite as well as professional. He knew exactly what he was talking a out, was very knowledgeable about vehicles in general. I had my axle fluid changed both air filters the oil done a power steering fluid flush and the next time I came back I was lucky enough to actually have him serve me again along along with Chris a manager I am guessing cause he had a special red shirt on. Then this last time I came in had my fuel injection service done and brought back some pep in my vehicles engine as well as gas mileage also had my battery replaced. Although I spend a decent amount of money Mathew made me feel not as if I was being pressured or done wrong. He also made a great point how it was preventive maintenance and would of cost triple maybe more having this all done by a shop or dealer. I come from from a family of 9 children I will definitely be sending them there as well as tell all my friend. Thank you Matt & thank you valvoline ! GREAT SERVICE!

BUYER BEWARE, WORST CAR BUYING EXPERIENCE OF MY LIFE!!! and this would be my 7th car. They are very deceptive, make sure what ever comes out of their mouths ends up on paper!! I had the unfortunate experience of purchasing my death trap of a vehicle from Baladi. At the time of purchase I was told that the agreed upon cash price would include sales tax and a 1 year warranty, was given the brochure for the warranty company and told to expect something in the mail in the next two weeks. However, in the midst of sealing the deal my child threw a major tantrum so I handed over the cash and left my partner to sign off on everything. They made sure not to show a breakdown on the receipt of the sales tax being included in the price, refused to re-write it and on the title itself wrote 0 for taxes. As if that was not enough, right after I pulled out the lot and made a right turn my dash lit up like a Christmas tree. I immediately went back and was given some lame excuse but was also told not to worry because I had the extended warranty. After driving for a little while the car would jerk, slow down and it would feel like something fell out from under the car but it would then recover and drive like normal. I took the car to my mechanic who told me there was a problem with the ABS system (the car randomly brakes on its own – EXTREMELY DANGEROUS). After waiting for two weeks to hear from the warranty company so I could take the vehicle in for repair I called Baladi and the sales guy claimed they never made such promise and of course all they did was give me the brochure and not put that in writing either. They took complete advantage of me being pulled away to calm my child and reneged on the major points of why I chose to make the purchase (the agreed upon price INCLUDING sales tax and the extended warranty) instead of going back to a previous dealer who had the same exact car minus the color of the interior leather for a couple hundred dollars cheaper but did not i