Auto repair service near Whitestone, NY

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LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

Of course as a first time car owner I was nervous about where to go and if I was going to be taken advantage of as a girl. I can 110% say Transmission Man took care of me like GOLD! They were more then professional, had a great staff and were very reasonable on pricing. I was quoted a time frame for my car and it was done hours before the estimated and to top it off someone was able to drive my car to me with no issues. I will recommend this company a thousand times over. Thank You transmission man you have my business for as long as I am driving. Thanks

Best experience ever. Perfect body work and sensor replacements after an accident. The electronics behave perfectly. Most important of all, no surprise expenses, no hustle. Everyone is super friendly there (thank you Stacy) and Frank is amazing. Thank you!

I have been going to this shop for years and always Junior and employees are very professional and honest with their assessments when you go in for service needs. Their work is great and pricing is reasonable.

CUSTOMER SERVICE WAS EXCEPTIONAL WORK AREA VERY CLEAN STAFF VERY FRIENDLY I WOULD RECOMEND ANY WHO NEED THEIR CAR REPAIDED

Looking for a Mechanic? This IS the shop to bring your car to. They are a 10. From the costumer service to the quick turnover time it was a pleasure. I would recommend them to anyone looking for a mechanic: professionals who take pride in doing expert repairs at an affordable price. No, I'm not a relative! BTW Ladies: The bathroom is so clean my wife would use it...perfectionists

Always trustworthy, reliable and very efficient. I highly recommend New Millenium for all your auto repair needs. -Lisa G

Alex is one of the best mechanics at this shop. Overall they are experienced and are the best at what they do. They are also very honest people hard to believe from mechanics!! but they really are. I highly recommend this shop !!!