Auto repair service near Alliance, OH

Honest professional mechanics.

We have used this mechanic shop a few times now. The mechanic is very honest and does great work. One vehicle we brought in, and he was unable to absolutely diagnose the problem or if the work he did would fix it, so he told us that straight up and discounted the charge for the diagnosis of the vehicle because he felt he had not properly served us. It was because of his honesty on that occasion that we returned to him.

Good service, friendly and knowledgeable staff. Reasonable price. I found a place where small-town service has a meaning. You need to give this business a try. Timothy Lint

Had a great experience iwas treated very professional and the work was outstanding on my car

Purchased 2006 Ford F150 from them. Was told it had 3 month/3000 mile warranty included. I also purchased the extended warranty from them. Within a month, I started having problems with the 4x4. They parts aren't covered under the extended warranty. And now Central CIty says since I purchased the extended warranty, their warranty valid. I was never told anything about this. Stay away!!!

I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. They want it repaired, and then would offer me $1k for my inconveniences, & 6-8 weeks w out my work truck. I call BS. Its in the shop for 1 week now after 3 weeks of them dragging their feet &/or not responding to my communication(s), and will be in for another 2-3 weeks. There are over $15k in body damages, close to $2k in front axle and steering where the front axle has shifted 2" towards the driver side, and we haven't got to the mechanicals yet.

Earlier today Progressive dispatched Dragon Towing to pick up my disabled vehicle and take it to a specified location. I find out 5 hours later from my sister my car was a mere .2 miles down the road, unlocked, left w/ the keys in the ignition!! NO ONE called to inform me. Dragon Towing just abandoned it due to apparently breaking down themselves. Unknown since no one can get them to answer the phone.

I took my car there to have it diagnosed. The car was startable and I drove it there they put a skin on it called me said it was ignition module wanted to charge me $500 I told them I would bring it home and fix it myself but when I went to get the car that night it wouldn't even fire and they charged me $110 to tell me it was ignition module which it wasn't that did not fix the problem when I put a new one on so they charged me $110 for nothing and cost me a total charge I would not recommend them to anybody

Brian is a great guy who won't try to scare you into repairs you don't need, and will give you the best price in town. His service is great, he stays in touch with you every step of the way and will answer any questions or concerns you might have. He also worked with me so I could pay for the repairs - both cv joints and a ball joint. I highly recommend Brian's Automotive. I plan to go back many times over the next few months to get my 13 year old car in tip top order again! He absolutely has a new loyal customer in me!