Auto repair service near Canal Winchester, OH

SCREWED US OVER. DISHONEST, RUDE AND THE WORKERS THERE ARE MEAN. THEIR WHOLE AUCTION IS CROOKED.

I have been to this shop for years, it recently changed management and only went downhill. I took my vehicle in for strut repair, an unrelated transmission gasket repair and an oil change. My main complaint was my car was shaking on acceleration/deceleration. 24 hours after they said my car would be complete and $1600 later, my car is shaking on acceleration, deceleration and idle. They put in the wrong weight of oil but "graciously" changed it again without charging me again. When I communicated my frustration I got an empty apology and an offer for a free oil change in three months. Between the poor communication of when to expect repairs to be completed and the shoddy work, I would recommend people avoid this shop.

Full service auto & light truck repair for all makes and models. We use ASE Certified mechanics and provide a repair service guarantee of 36 months or 36,000 miles.

"We make sure every repair is done right the first time using the latest in diagnostic equipment and years of expertise, honesty and integrity. We are an All American, Family Owned, and Operated Small Business, that has been in business serving the Westerville, Polaris, Clintonville, and North Linden area for over 30 Years.Our company started out as an Exhaust & Brake Shop. My Father In-Law bought the company in 2008 and made a real impact on the Auto Repair market. I have been running the company since 2012, and in that time we have made a lot of changes to the way we approach auto care. We have a Comfortable Waiting area, Coffee, WI-FI, Water and Smiles. We also now offer a shuttle service to get you where you need to be on time!!""

Website

I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles