Auto repair service near Leetonia, OH

Very clean place good working conditions. reliable employes

I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. They want it repaired, and then would offer me $1k for my inconveniences, & 6-8 weeks w out my work truck. I call BS. Its in the shop for 1 week now after 3 weeks of them dragging their feet &/or not responding to my communication(s), and will be in for another 2-3 weeks. There are over $15k in body damages, close to $2k in front axle and steering where the front axle has shifted 2" towards the driver side, and we haven't got to the mechanicals yet.

My dad and I bought a used car for my daughter to go to school in the summer of 2012.(Aug 2012) We were treated very nice and even got a discount because we were short of money when everything (taxes)where added on, so Ron came down on the price of the car so it was possible for us to buy the car. We have had it for a year and the only thing we had to do was to replace an A/C belt. This tell me Ron sell a very nice used car and back it up with a 30 day Guarantee. Both Ron and his daughter were very nice to us, so I would buy another car from him, and by the way this is the first time we were every at Martin Motor. Chuck Nestor, Baden, Pa.