Auto repair service near Parkview, OH

INCOMPETENT and NEGLIGENT "SERVICE" We dropped our 2015 CRV off at Hugh White Honda on Sunday,11/29/20 for service(closed).We received a call Monday morning from Steve,our service advisor.Our car had the only exterior lock jimmied and entry required a locksmith since the battery was dead.The work proceeds afterwards.Later,that afternoon ,Steve calls and informs us the battery needs replaced but everything else is O.K. .We authorize the work and pick it up Tuesday at Hugh White Honda.We speak briefly with Steve and are on our way.Our new battery is dead five days later in our garage.We jump it and take it to another Honda dealer. The jimmied lock caused a electrical short and drained the battery.At no time did Steve discuss the repair or replacement of the door lock even though they discovered the damage. If you lack the competence to diagnose a electrical problem you ask your service manager for help.That mechanic was negligent in this respect. What if this had happened to my elderly wife in a remote area at night in Winter.The temperature is dropping and her phone is dead.She cannot enter the car for shelter.The word "negligence" precedes many tragedies.

Expert Car Care is a complete auto and motorcycle repair, maintenance and customization garage serving Columbus, Ohio and the surrounding areas. We offer ASE Certified Mechanics with over 25 years of experience. No job is too big or too small. We are conveniently located on Morse Road in North Columbus. Free estimates. Please visit our website for a partial list of services performed: www.expertcarcareshop.com MISSION STATEMENT: *Perform high quality repair service at a fair price. *Have a personal obligation to each customer. *To recommend services, repairs and maintenance that are necessary to maintain the vehicle in safe working order. *To only use products which are safe and equal or exceed those recommended by the vehicle's manufacturer. *To service and repair vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.

Over 25 years as an auto mechanic with ASE certification. We care for our customers and make sure they are all provided with an honest, informative and hassle free auto repair service experience.