Auto repair service near Ravenna, OH

We have used this mechanic shop a few times now. The mechanic is very honest and does great work. One vehicle we brought in, and he was unable to absolutely diagnose the problem or if the work he did would fix it, so he told us that straight up and discounted the charge for the diagnosis of the vehicle because he felt he had not properly served us. It was because of his honesty on that occasion that we returned to him.

Good service, friendly and knowledgeable staff. Reasonable price. I found a place where small-town service has a meaning. You need to give this business a try. Timothy Lint

Had a great experience iwas treated very professional and the work was outstanding on my car

By far the best experience I have ever had with an auto repair shop! Tom Hall

Honest professional mechanics.

They are very fast and fixed my car right better than the dealer in warren.

Paradise Car Care is committed to providing auto repair services to Ravenna, Ohio and its surrounding communities at a reasonable cost with qualified technicians, quality auto parts and a No Worry Warranty*. We stand on sound business principles and uphold high ethical standards. We are always happy to talk to you and answer all of your automotive service questions so you can be completely comfortable with the car repairs we provide. Our goal is to always make your auto repair service a successful and pleasant experience! Each of our mechanics are ASE Certified Technicians that provide auto repair services for all makes & models. We are a full-service automotive repair and service facility, and our mechanics will make sure your vehicle is getting the auto repair, car maintenance, and care it deserves.

Earlier today Progressive dispatched Dragon Towing to pick up my disabled vehicle and take it to a specified location. I find out 5 hours later from my sister my car was a mere .2 miles down the road, unlocked, left w/ the keys in the ignition!! NO ONE called to inform me. Dragon Towing just abandoned it due to apparently breaking down themselves. Unknown since no one can get them to answer the phone.

I bought a Toyota 4Runner in 2016 from Georgia and purchased an extended service plan for $2600. This plan was to include free maintenance for a certain amount of miles or years. After one year of owning the vehicle, I moved to Ohio were I began having it serviced at Don Joseph Toyota. My new career is in construction and my vehicle is primarily used for work. 5 days a week, I drive on dusty, and muddy roads. To uphold the warranty, a Toyota maintenance log must be followed and stamped by the dealership. Each service visit I asked for the additional maintenance as outlined in the book for my driving conditions. The service advisors checked off that the maintenance was done and stamped my log book. After 2 visits, I noticed that the work order invoice did not match the log book. I was assured that everything that was in the book was completed even though it was not on the invoice. On 3/10/2020, I took my car in for the 60k service. Part of the service per the maintenance log and my request, the cabin air filter was suppose to be replaced, the propeller shaft was suppose to be greased and torqued. My tires were suppose to be rotated. I paid $122 after a coupon, for the 60 mile service to find out all I received was an oil change. I took my vehicle back after finding my old dirty cabin air filter still in my glove compartment. They gave me a new one. I took my vehicle home and put it up on a lift, and noticed there was no grease, not even old grease on my 6 grease points on the drive shaft. My fluids weren't topped off and my tires not rotated. I took my car back a 3rd time after speaking to the service manager Nick. I spoke to him about how the invoices never match my log book and the new girl advisor in the front told me, if the item is not on the invoice, the service was not done. After looking at my vehicle and speaking to the tech who serviced my vehicle. He kindly offered me a refund and apology. I noticed when I got home, that the fluids still were not topped off, and tires not rotated. I then reached out to Jess Joseph the GM. She never responded. I called Toyota corporate and filed a complaint with them. She finally contacted me via email, and apologized. I wanted a resolution for the fact FOR TWO YEARS, THEY HAVE NOT PERFORMED THE SERVICES I ASKED FOR AND PAID FOR. I showed her proof of my work/service invoices and copies of my log book that her advisors stamped that the work was performed and completed. She was not the nicest person after I left a one star review on Google. My car was suppose to have special maintenance done for 2 years. They lied and neglected to uphold a extended MAINTENANCE PLAN I PAID FOR.