Auto repair service near Warren, OH

On 3/16/15 I traded a 2007 Acura TSX for a 2000 Jeep Wrangler. I took the Jeep for a test drive and when I came back I explained that I heard a whining noise. Dan told me that it was the clutch and he took off money from the price of the Jeep so that I could get it replaced. I agreed and was told that everything was in working order. I live about 2 1/2 hours from his dealership. About 1 1/2 hours on my way home the Jeep made a loud clunking noise and stopped. I called for a toe at around 10:00 pm and had them toe it to the closest repair shop. I immediately called the dealership and left Dan a message. In the morning I spoke to the repair shop and it would take them a couple of days before they could get to look at my Jeep. Once they were able to look at it I was told that the transmission was bad. The price they wanted to fix the transmission was more than what I thought it should be. So I called another repair shop in the area and had it toed to that shop(Elliston Auto Repair). I then called Dan and told him that it was the transmission and that I had it toed to a different repair shop. He then proceeded to tell me that the Warranty Company would probably not pay for any of it. He said that they usually find a way to not pay. Dan then told me he would have someone pick it up and take it back to his shop for the repairs. After thinking about it I didn't trust him or his mechanic since they obviously did see the problem in the first place. Dan told me he would have a clutch kit dropped shipped to the repair shop and he would send me a check for $500.00 if I would no longer make him responsible and if I, my family or friends did not post anything about him or his company. I then received a call from the repair shop a couple of days later and they told me that the differential was also bad. He told me that the dealership should have caught this if they had done any kind of check out of the Jeep. He then told me that the transmission didn't have one drop of transmission fluid. I went and picked up the Jeep on 4/8/15 and the bill was $3802.90. Of course on my way home the warranty company called me and told me that they were not paying anything since it was a preexisting condition of the vehicle. In my opinion, he knew he was selling me a vehicle that was unsafe and he didn't even consider the fact that my son was in the Jeep with me.

They are very fast and fixed my car right better than the dealer in warren.

Earlier today Progressive dispatched Dragon Towing to pick up my disabled vehicle and take it to a specified location. I find out 5 hours later from my sister my car was a mere .2 miles down the road, unlocked, left w/ the keys in the ignition!! NO ONE called to inform me. Dragon Towing just abandoned it due to apparently breaking down themselves. Unknown since no one can get them to answer the phone.

The work performed was done professionally timely and reasonably priced. I have been dealing with "Jack's" for over twenty years and have always had the very best service with them.

Larry McCrea is dependable and honest. I have had him work in my cars for several years, and my mom's for many years. He's an excellent mechanic.

by Kevin 12/15/2011 Bad Attitude, Poor Service, and they almost killed me. 1. Bought 4 new tires. Not only did they put the wrong tires on, they tightened the lug nuts bolts too tight and 3 for the 5 snapped off the front right before I discovered the problem after just getting off the highway at speeds of 65 mph. They did repair the lug nuts bolts, but claims it was not their fault, that "someone else tightened them". No one had touched the tires after their work. 2. Bought another set of tires and had a front end alignment. Upon returning and complaining about the front end pulling to the left this taking one of their "tech" with me on a road test to show them what it was doing, they claimed it was "to the specks of the Chevy. One the next visit a week later. the "tech" claimed it was do to the crown in the road and not their work. It would pull to the left even when the road slanted higher to the left, not to mention he passed huge amount of gas in my truck , as a F--- You, before handing me my keys back to drive away. It still pulled to the left. I had to take it to the dealer to get it alined. When speaking to the owner, he claims their work is fine and that we should not do any more business. I said "Happy NOT to do business with a shop that I have had nothing but problems with".

these two guys are very shady beware!