Auto repair service near Youngstown, OH

Honest professional mechanics.

NEED SOMEONE FROM BILLING TO CONTACT ME FELICIA TAYLOR 847-667-2945 AT ALL STATE ABOUT A RECEIPT

Left vehicle there to perform simple repairs to do and written down too. 5-working days later after calling, and them saying they are getting right on it. I finally had wife call 5 days later to pick up done or just pick up undone. It was picked up undone. Seemed like OK people but what a way to waste my time. Now I am going to check a past job they did for me just in case. You decide

The drive shaft literally fell out of my truck onto the road near Mike's shop. He replaced the carrier bearing as soon as the part came in. I could not have been happier. Great price, fast service.

Interior wash on a 2014 truck with 6000 miles cost 35 dollars. Truck wasn't even really dirty. I had a full wash schedule but due to rain coming I had them do the inside. They did a so so job and still hit for 35 dollars for 15 minutes of work. next time I'll keep my money and do a better job myself. Stay away

Bought a car from them week later would not start the engine was worthless. The guy on the place is nothing but a rip off. Not worth anyone's time to go there.

$400 for a remote starter that caused $300 worth of damage to my car due to faulty installation . And Doc's says it's my problem. Very Dissatisfied! I recently had a problem with my cars security system and the dealership discovered it was due to improper splicing of wires into the cars security wiring that was done by Doc's Radio & TV. I took the dealers repair report to Doc's and their reply was. "If the remote starter still works... then it is not our problem" I said yes but it caused other things not to work. They said "we are constantly getting people coming back here saying that their dealership is saying their car troubles are because of something we installed". ( Hummm no red flags there) I said well I have it all documented in writing. They said you and everyone else. I asked if maybe they could give me a gift card for future service at their store and they flatly refused. I again asked for a credit in some form even if it was only for half , or a just a portion of my repair bill and they said NO! Their customer service is great until you have a problem...then it is non- existent.

I took my vehicle to this location for a transmission and engine code diagnostics. They took the vehicle out for a 5 minute drive and reported that the transmission was "toast" and that both catalytic converters were bad. They recommended a used transmission, converters, and O2 sensors. The repairs were made, bad on me I should have checked the price they were asking for the used transmission which was as much as a NEW transmission. The following week the transmission started acting up again so I looked at the invoice a little closer, they listed the wrong transmission being put in, so I went underneath to look at it and found what appeared to be my old transmission, I stripped a bolt hole when I did the fluid change and they had a shiny new bolt in the same hole that I put the old one back in. Called to explain what happened and Larry basically called me a liar and told me to bring it back in and they would "make it right." By this time I noticed what sounded like a small exhaust leak starting, and decided I would look into it after the weather got nicer. Another used transmission that took twice as long as the "first" one. Fast forward a couple weeks and the small exhaust leak is now a rumbling roar and it's 7 degrees outside with 6 inches of snow on the ground. The snow finally melts and I crawl under again and find that the clamp they reused had completely let go and my exhaust is completely open, my resonator and muffler are full of water, and my tailpipe has busted off the muffler. What I assume happened is the pipes came apart and as I drove the truck kicked snow and water up into the gaping hole in my exhaust, then froze at the end and broke the weld holding the tailpipe on. I call them AGAIN to ask for rework and I am told that they have a reputation of doing excellent work and that the only reason they "keep striking out with me is because I am a mechanic and can find fault in anything" and that "the exhaust clamp was probably bad." Me being a mechanic has no bearing at all on not doing a proper job. Moving on to the follow-up repair, they pulled my truck in and Larry proceeded to come out and tell me that there was no water in my muffler and that its not their fault that they used a bad clamp on rotten exhaust, with out saying a word about it to me, and that I would have to pay them to fix it. Sprinkled through this tirade were several offers of physical violence, finally resulting in Larry flat out telling me to leave or he would kick my ass as he walked through the door and locked it. My truck comes out and I leave with a bad exhaust repair. I don't care how stubborn or belligerent a customer is being, you don't threaten or insult them. I would not recommend this place to anyone.

Today my wife stopped to get her car washed. There was a maintenance issue with the stall she pulled into. The manager was there and when she asked for help his comment was not to use the car wash if she doesn’t know how to work it. After he realized it was really broken, there was no apology. My wife told him due to his rudeness she would never come back. Again his ignorance was to say so what. I would encourage everyone to boycott this ignoramous and go somewhere else.