Auto repair service near Albany, OR

I've been bringing my cars to Alex for the last several years and have always been very satisfied with the timeliness and quality of work done and the price I've been charged. This is truly a place where I have 100% confidence that I can bring my car and tell Alex to do whatever needs to be done, and that is exactly what will happen, and for a fair price. It's great to have that kind of faith in automotive shop!" Roger D., Salem, OR

Our car broke down on I-5 by Salem, OR and AAA agent has suggested this shop to take our car to. Great experience overall: staff is friendly and helpful (they offered us a ride to place we could eat at while waiting), quality of repair, timing (we were super lucky they had part for our car in the shop), and in fact we had liked Salem as one of the stops now while traveling up and down I-5 because of that experience. The shop is very clean and well organized, and wait area is set up with families in mind. Totally would recommend it!

Great service, they do the best to get you a great deal. They don't pressure you to buy a car like other dealers might. They want you to be comfortable and happy with your purchase.. This is my first car and the hole process went smooth great people great cars and great prices what more could you ask for. Jesus Ayala

From the standpoint of mechanical skill and expertise Doug has always provided great service. Additionally, and perhaps more importantly, he has always dealt fairly with me when there were differences re: the final cost of a job. No one is perfect, and no business will please everyone, but no one tries harder than Doug to do well what he does, and to treat fairly every customer he serves. Jerry M. Salem, OR

Very professional and friendly group of guys. I brought my car in for an A/C evac/recharge but the old compressor was leaking badly, so they couldn't proceed. They didn't charge me for any of the work up to that point and were happy to revisit it after I replaced the compressor (I had a spare). The spare compressor ended up needing the clutch from the failed unit, which again they were happy to tackle. They worked late to finish it up and the final bill was very reasonable for the amount of work and number of back and forth sessions. They're also happy to provide rides to and from the shop.

I would never go here again! They literally charge twice the amount for the work done as other shops here in town. After charging us a $98 "diagnostic" fee and wanting $455 to replace A Water PUMP! we told them to stop work on the car. We called around and got average quotes for this work at around 200-225. We ended up paying another shop $225 to get this done. We were also concerned these guys were trying to find "extra" work to do on this car to pad there paycheck!

Wow, what an scary experience today. Took our Subaru in for it's scheduled maintenance and oil change at Capitol Subaru. After it's service and carwash, my husband drove away and heard and felt something wasn't right. He stopped less than 30 feet from where it was parked, and found the service technican forgot to secure the lugnuts on the tire, which could have really caused a bad accident. They claim they are moving to a state of the art facility soon. This could have caused a really bad accident for my husband and an innocent bystander. I can't give a good review as this is totally inexcusable and a a pure lack of competency. This wouldn't post until I picked a rating so I picked a 1, however, I would have put a negative 4 if given the option.

Great Service, Nice facility. Thought my car was in a Salon. 1st impression was like, WOW! Followed through to the end. Happy customer.