Auto repair service near Happy Valley, OR

NOT A BBB CREDITED BUSINESS!!! NO STARS. THE GM IS THE WORST MANAGER I HAVE EVER EXPERIENCED... DO NOT SHOP HERE!!! We walked in with a 2004 car trade in and $2000 cash to find a used truck. We were not even ALLOWED to LOOK at the trucks until we filled out all of the credit paperwork, even though we we did not need financing. After, the GM "approved" us even though we were looking for a direct trade, we went to go look at the trucks and I mentioned that we were from out of town and I had to drive to Bend to get my title for my car. THEY REFUSED US TO EVEN LOOK AT A CAR WE WANTED TO BUY THE SAME WEEK BECAUSE THEY COULDN'T FINALIZE THE DEAL THAT DAY. The General Manager's EXACT words according to our salesman was, he didn't want to WASTE THEIR TIME unless they were doing a deal that day. I think you owe us, the CUSTOMER for the time that we wasted during our awful degrading experience with you and your sleezy car lot. They are not an accredited business and sell DANGEROUS vehicles according to BBB and MULTIPLE other website reviews. BEWARE THEY ARE NOT TRUSTWORTHY.

Where has customer service gone. Went to the Chevron on Murray in Portland Oregon. I had three 5 gallon gas tanks to fill. I could tell the attendent didn't want to help me. I got a twenty dollar bill out to tip him for his help. When he got done he handed me my reciept and started walk away. ( I was the only customer at the pumps). When he didn't help me load them in the back of my rig. I mentioned to him "There goes your Tip".

NOTHING was done correctly. The distributor they took 4 days to put in ended up failing. The “high performance” control module that I bought for the distributor, they promised me was in the car was NOT in the new distributor. It was kept. The distributor WASNT tightened down and you could move it by hand. The valve covers were replaced which I didn’t NOT agree to. They leaked onto the exhaust manifold AFTER I got the car back. That was one of the jobs they recommended they should fix. They just charged me for new valve covers apparently because I ended up with a lot oil on my exhaust that had to be cleaned off again. And I paid another mechanic to do all of this work after I was over charged for the labor. 1200 I paid for basically nothing to be done right and a part to not be returned to me that I was lied to about being in my engine. I won’t be bringing my car back to Arthur’s. And I didn’t not like the response of the guy at the front desk when I told him about this.

A-1 Automotive, LLC has been providing Auto Repair, Toyota Repair, Brake Repair, Transmission Repair and Engine Repair services to the 97266 area, Portland, since 1989.

As ASE certified independent Toyota, Lexus, & Scion specialists, we focus on Toyotas, Lexus & Scions exclusively. Our specialized expertise allows us to serve you and your vehicles more competently. We offer a wide range of services and repairs, including your major and minor mileage-based scheduled services, oil changes, tune-ups, DEQ emissions, clutches, brakes, shocks, struts, suspension, cooling system, radiators, water pumps, axles, axle boots, wheel bearings, automatic transmissions, engine repair or replacements. We give quality you can trust, primarily using original Toyota supplier parts. Our repairs are fully guaranteed. Note: General repair shops that try to work on all makes of cars simply aren't able to provide the level of consistent expert service and judgement that most people want, because too often the shop is dealing with unfamiliar cars and the technicians are chronically stuck in the early end of their learning curve.