Auto repair service near Irrigon, OR

After six months and a whole lot of phone calls, visits and excuses, we paid a few thousand for as new clutch on a Subaru and had to take it to another mechanic to fix the oil leak. The engine was not properly on the motor mounts and cost me hundreds more to get it right.

I was visiting family in the Tri-Cities, I'm from the west side and we rarely use air conditioning, when I got there it was over 100 degrees. Luckily one of my family members referred me to West Richland Auto Repair, they got me in and out very fast told me it was some electrical thing, I do not recall what but it was inexpensive and my air conditioner works perfect. Thanks Guys!

They ripped me off!! Went in to recharge the ac system which I was quated $49.99 and ended up leaving with a $184.90 bill!! Then in a couple of days the ac system went bad again! What the heck!! I called them to talk about the problem and the guy proceeded to insult me and told me I would need to bring it back in so they can check it out. What?? I just did that and they said it was fixed!! A bunch of bull is what I'd say! Won't be going back, ever.....

My car finally found the right doctor! Best way to describe it. Like you want the best doctor for your body, your car is just as important. The customer service is great. Going over every detail. I will definitely be going back for more maintenance to my car! Thanks guys! Tina Arnett

Always excellent service and price. Always consults with customer prior to making any adjustments, etc., beyond agreed upon service or repair. Willing to work with customers to meet their needs, both financially and maintaining vehicle safety. Always brings to attention those items that need attention for the benefit of the customer and auto serviceability. Has met my expectations for over 10 years of repairing vehicles. Would highly recommend Brian at Modern Automotive for prompt, honest, and price saving service. Previous work always done above expected satisfaction. Review provided by James Blanscett of Kennewick, WA.

I had my car towed into Charlies on Thursday afternoon. He told me it would be fixed by Friday late afternoon. On my way to work the next day I realized that the car keys I had left with him had my keys for work. So I stopped by about 3:10 and asked to exchange keys. Mike asked who I was and said he had just got the keys from the tech and was getting ready to call me that it was done. So I was able to take the car immediately. Car runs great. Thanks Charlies Automotive best repair experience I ever had.

Supervisor was extremely rude. Overral it was just a bad expirience and I will not go to another Tesoro unless it is a gas emergency.

At Desert Knight we fix it right.

Thomas is the best mechanic I've known in Tri-Cities I would not take my vehicles anywhere else other than to Master Tech Thomas will treat you right and give you a fair price and he guarantees his work. Ron M. Richland, WA